Senior Product Manager

**What you will be doing**

At Tower, we are progressing boldly to align with future insurance trends. With the changing dynamics in the insurance industry, this is an exciting time to join Tower and make a real difference to our home product and portfolio. Reporting to our Head of Product, you will play an integral part in this journey by developing attractive, innovative and profitable home insurance products that align to our risk appetite. You will be the lead Product Manager for home and will also support other general insurance product lines as required in the team.

A key part of this role involves collaborating with cross-functional teams to ensure the product meets market needs, regulatory requirements, and company objectives.

**Dive into the heart of your responsibilities**:

- Work with key stakeholders to develop and implement the home product strategy ensuring it aligns Tower's overall strategy.
- Collaborate with marketing, sales, underwriting, and claims teams to ensure cohesive product delivery and success.
- Work closely with the Head of Product to align product strategies and initiative
- Monitor performance of Tower's Home & Contents portfolio and work with colleagues from pricing, underwriting and claims to improve performance
- Ideation, evaluation and presentation of new initiatives that drive customer preference.
- Lead implementation of initiatives working with colleagues from digital, finance, marketing, sales, and claims
- Develop product roadmaps that shape Tower's portfolio of the future
- Lead Product Governance for the Home & Contents Portfolio
- Support the Product & Underwriting Leadership team in ensuring all Tower's general insurance products are legally compliant and proactively manage business risks associated with the products
- Support Tower's Risk Based Pricing Approach

**What you'll need**

**You will also be able to demonstrate**:

- Degree qualified
- 5+ years Insurance experience (house insurance preferable) with a track record of playing a key role in managing the performance of a portfolio and implementing new customer facing initiatives
- Comfortable interpreting general insurance policies. Understand the intent of policy wordings
- Critical thinking - what could the alternatives be? How do we evaluate the alternatives?
- Commercial acumen - ability to determine what will be attractive to customers and worth paying for
- Ability to understand insights on portfolio performance and profitability
- Experience driving performance and developing innovative products

**Our Commitment**

We pride ourselves on encouraging everyone to bring their whole selves to work, embracing diverse opinions, experiences, and backgrounds. Our commitment is to create an inclusive workplace where our people come first, feel valued, safe, and respected. If you feel comfortable doing so, please let us know early in the process.

**Why You'll Love Working with Tower**

At Tower, our values are the heartbeat of every interaction. We prioritize our people, fostering a diverse and inclusive environment where everyone can thrive. We encourage you to bring your whole self to work, representing the vibrant communities we serve. We celebrate all ages, genders, sexual orientations, races, religions, and everything else that makes our culture unique. Proud holders of the Rainbow and DV Free Ticks, we are committed to inclusivity and safety.

We are on a mission to lead our industry into a customer-centric future with innovation and disruptive thinking. As a unique Kiwi and Pacific insurance provider with over 150 years of history, our roots trace back to Dunedin.

As part of our commitment to your success, you'll be buddied with an experienced team member who will guide you through your first few weeks, helping you familiarize yourself with our processes, culture and team. Your buddy will be available to answer any questions, share valuable insights and provide continuous support to ensure you feel confident and comfortable from the get-go.

**What we'll bring to the table**

In addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees.

**Highlights include**:

- Our people come first as we offer 16 weeks of paid leave for the primary carer and 4 weeks of paid leave partner's leave.
- A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional eight days of leave. So up to six weeks off
- Annual Performance Review where you get to showcase your progression.
- Wellness leave instead of sick leave so you can proactively look after your health and wellbeing
- Career growth - we promote internal capability; we also have programmes that recognise star performers.
- Flexible workplace opportunities at our beautiful 6 Green Star Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining a