Senior Product Manager

6 days ago

Auckland City, New Zealand NZ Post Full time

**Senior Product Manager - Parental Leave**
- Start in December and go through until end of January 2027
- Based in Highbrook, East Tamaki with 2 days WFH
- Work with passionate people who care about making a difference for New Zealanders

**Korero mo te turanga - About the role**

At NZ Post, we're more than just parcels and letters, we help New Zealanders stay connected and we've been part of Aotearoa for over 180 years, and as the world changes, so do we. That's where you come in.

Our current Senior Product Manager is about deliver their best product yet and so we're on the lookout for someone great to cover their role while they're away on parental leave. As a **Senior Product Manager,** you'll help shape the future of our delivery services. In this role, you'll be the go-to person for deciding what products and services we offer, how they evolve, and how we keep them relevant, profitable, and loved by our customers.

You'll manage the full product lifecycle from spotting opportunities, designing solutions, and launching them, through to fine-tuning or retiring them. You'll work across the business (tech, operations, marketing, customer service, finance) to make things happen, and lead the Receiver squad, focused on making the experience smooth for our customers getting parcels.

This isn't a back-room role, you'll be influencing decisions, shaping roadmaps, and making sure what we deliver really works for customers and the business. The foundations have been well laid, and you'll come in and make sure we execute the plan seamlessly.

**Mou - About you**

You'll know your stuff when it comes to product management, but just as importantly, you'll be someone who people genuinely enjoy working with. You'll be confident influencing across the business, building trust quickly, and bringing others on the journey. A mix of commercial acumen, customer focus, and a down-to-earth style will set you up for success here.

You'll combine that with
- Proven experience in product management, ideally in a service-based or customer-focused industry
- Strong relationship building and stakeholder management skills. You connect easily with people and earn trust fast
- A collaborative, approachable style - you're as comfortable leading a workshop as you are rolling up your sleeves
- A commercial mindset, able to balance customer needs with business outcomes

**Hiahia? - Interested? Come and join the whanau**

**Applications for this position close on 19 October 2025**

**There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in**our values**.**

**We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

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