Service Deli Manager

5 days ago

Hamilton, New Zealand Foodstuffs North Island Full time

At **New World Rototuna**, we believe in keeping it real - real people, real food, and real value. We’re on the lookout for an **experienced and highly skilled Service Deli Manager** to lead our department with precision, pride, and purpose. If you’re someone who knows their cuts, leads from the front, and has the experience to take a butchery team to the next level, this is your opportunity to make a big impact in a fast-paced, customer-focused store.

**About the Role**:
This isn’t your average deli job. As **Service Deli** Manager**, you’ll be responsible for the full operation of the department - from the quality of every product that is presented to the growth of every team member. You’ll lead a skilled team and play a key part in delivering value to our customers, every single day.

**Your day-to-day will include**:

- Leading and mentoring a team to deliver top-tier service and product quality
- Managing department operations, including ordering, range, merchandising, and stock control
- Achieving department sales, gross profit, and wage targets
- Maintaining 100% pricing accuracy and implementing Foodstuffs promotional activity
- Driving innovation in range, display, and layout to maximise appeal and sales
- Handling customer enquiries and resolving issues with professionalism
- Contributing to store-wide initiatives and collaborating with other department heads
- Acting as the key link between the department, the store leadership team, and suppliers
- Upholding strict food safety, compliance

**What We’re Looking For**:You’re a leader with a vision and a proven ability to run a high-performing department. You’re confident, decisive, and committed to doing things the right way.

**To thrive in this role, you’ll need**:

- Minimum 2 years’ experience in a supervisor or management-level deli role
- Deep understanding of food production and presentation, compliance, and quality standards
- Proven leadership and people development skills
- Strong planning, organisational, and time management abilities
- A good grasp of inventory systems, stock control, and gross profit drivers
- Great communication skills and the ability to work collaboratively across departments
- A calm and positive approach in a fast-moving environment
- Required qualification: Diploma in Applied Management (min level 5); Food Safety Certification and SAP experience

**Why Join Us**:
At New World Rototuna, we don’t just offer jobs, we offer solid career paths. You’ll enjoy:
Full-time hours (min 40 hours) and competitive remuneration ($28-$32per hour)
- A supportive Owner-Operator and leadership team who value your expertise
- The chance to shape and grow a key department with autonomy
- Ongoing leadership development and training opportunities
- A tight-knit culture where everyone has a voice

This is a rare opportunity to bring your deli leadership experience into a store that truly values quality, culture, and customer service. You’ll be backed to lead with confidence and supported to succeed.

**Ready to step into your next leadership challenge?**

Only those that meet the job criteria, will be responded to.

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