Senior Environmental Monitoring Officer

Play a key role towards the future of Auckland plans and developments
- Take a lead in business improvement projects

**He angitūtanga: The opportunity**
You will be monitoring a variety of developments across the Auckland region for compliance with the Resource Management Act 1991 (RMA) Unitary Plan and Resource Consents. A key function of this role will be to investigate and resolve breaches of resource consent. You will achieve this through appropriate methods of enforcement or education to achieve sustainable outcomes for Auckland and meet customer service delivery standards, in accordance with the relevant statutory documents, the RMA, and other relevant legislation.

As a Senior Officer, you will be involved in assisting with the delivery of some of the largest and most complex projects in this fast-growing area of Auckland. You will also play a key role in providing support and mentoring for other team members and will take a lead in the Regulatory Compliance Unit's business improvement projects.

This is a full-time permanent role working 40 hours per week, location is in Auckland.

**He kōrero mōu: About you**
You demonstrate strong customer service experience, maturity, excellent communication skills, and confidence to resolve queries and potential conflicts. Your exceptional interpersonal skills, confident approach with customers, and your outstanding conflict resolution techniques will therefore be key to your ongoing success in this role. You will also be skilled at coaching others and prepared to help resolve difficult or escalated matters.

The willingness to help guide the team and act in a leadership capacity is desirable.

A tertiary qualification in Environmental Science, Geography, Planning, or similar and at least 3 years experience in resource consent monitoring or similar roles, ideally within Local Government.

**Ngā āhuatanga kei a mātou: What we offer**
This role offers you the opportunity to make a difference towards the future of major, high-profile plans and developments at the core of New Zealand's largest and most vibrant city. As you assist with the delivery of some of the largest and most complex projects in this fast-growing area of Auckland, you will play a key role in providing support and mentoring for other team members and take a lead in the Regulatory Compliance Unit's business improvement projects.

Auckland Council's Licensing and Regulatory Compliance department provides compliance services for the directorate, administering the rules and bylaws that promote public health and protect Aucklanders from nuisance and harm, to ensure Auckland is a safe and healthy city, a great place to live, work, and play, with an outstanding environment for now and future generations.

It is the largest local government compliance operation in Australasia and deals with a substantial proportion of the requests for service received by the Council. Compliance activities are delivered through both planned, scheduled activities and unplanned responsive requests for service.
- A current full-clean driver's license is essential._
- The roles are deemed safety-sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing._

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