Receptionist
5 days ago
**The Strand Veterinarian Ltd**
**About Us**
Do you wish you worked somewhere you truly felt **valued and respected** — with great **work/life balance** and room to grow your passions?
At **The Strand Veterinarian**, we’re a caring collective of animal lovers, wellbeing supporters, and goal enhancers. We’re not just a workplace — we’re a family that supports one another.
We believe in taking time to care — for our patients, our clients, and our team. Our **fear-free philosophy** helps create a calm, positive environment for everyone. We start each day with a **morning huddle** that includes something to nurture our mental and emotional wellbeing — from meditation and yoga to art or reflection.
Our bespoke companion animal clinic is built on our values:
- ** Treat them as our own**:
- ** Step into their shoes**:
- ** Dream big**
These guide us to deliver exceptional care to clients, patients, and each other.
**About the Role**
An exciting opportunity has opened for a **Lead Veterinary Receptionist / Client Care Coordinator** to join our Front of House team.
This **full-time role** offers the chance to take ownership of our client experience and lead the front desk with warmth, professionalism, and confidence.
You’ll be the **welcoming face of the clinic**, ensuring every client and patient receives an exceptional level of care from the moment they walk through the door.
This role is perfect for someone who thrives in a busy, people-focused environment and takes pride in creating a calm, organised, and positive space — even on the most hectic days
**What You’ll Bring**
You’ll have:
- A professional, polished, and friendly manner
- Excellent communication and multitasking skills
- Attention to detail and accountability in cash and stock handling
- A collaborative, team-focused mindset
- Compassion and empathy — for people and pets alike
**Essential Skills**
- Strong administration and data entry skills
- Previous customer service / reception / administration experience
- Sales and retail confidence for front-of-house displays and product recommendations
- Initiative, ownership, and reliability
- Team player who enjoys supporting others
**Desired Skills**
- Previous **veterinary or medical reception** experience
- Experience with **ezyVet software**:
- Familiarity with **Microsoft Office Suite** and **Xero**
**Why Join Us**
- Competitive salary (based on experience and fit)
- A beautiful, modern clinic space — with access to premium shared offices and meeting rooms
- A supportive, wellbeing-focused team culture
- Opportunities for professional growth and development
- Paid Parent leave and paid Puurental leave
If you’re ready to bring heart, organisation, and leadership to a team that truly cares, we’d love to hear from you.
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