Service Advisor

2 weeks ago

Rotorua, New Zealand Sime Darby Motors Full time

**Job Details**:

- Reference #- 52706- Location(s)- Rotorua- Expertise- Administration, Service Advisor- Job level(s)- Graduate, Experienced- Work type(s)- Permanent- More details (document)

Truck Stops (NZ) Ltd is a wholly owned subsidiary of Sime Darby Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for almost 40 years. With 20 nationwide branches supporting Hino, Mack, Renault, and Volvo Truck & Bus. We have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.

We are currently looking for an experienced Service Advisor to be the conduit between the customer and workshop team, ensuring a single point of contact for the customer's work.

Based in Rotorua, your day will include providing a complete solution for delivery of maintenance of service work to vehicles; working on aftersales; working closely with workshop to maximise resources, proactive service scheduling and much more.

**What's in it for you?**
- Investment in you to grow your management and leadership skills.
- Being part of a team passionate about keeping our customers moving with a supportive manager at the helm.
- Monthly Incentive Scheme based on branch achieving budget & profit.
- Wide range of Employee Benefits and retail discounts including fuel, free eye tests and flu jab, tax and legal advice, health, travel, insurance, EAP support and much more.

**What are we looking for?**
- Excellent relationship management skills
- Ability to think on your feet and show initiative
- Strong abilities in time management, organisation, and administration
- Effective in problem solving, negotiation and influencing.
- Professional written and verbal communication skills
- Mechanical or workshop aptitude

By joining Sime Darby Motor Group NZ Ltd you will experience the richness of working with likeminded people who are committed to doing the best for our team members, customers, and our great company.

Sime Darby Motors NZ - the only group in the country to support the New Zealand transport industry value chain from end-to-end. Our commercial portfolio includes premium truck and materials handling brands, plus a country-wide aftersales service and parts network. We are supported by a thriving global group, Sime Darby Berhad, with over 20,000 employees operating across 19 countries.

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