Claims Consultant

**About the role**

Join our team as a Claims Consultant, where you'll use your extensive experience to manage the assessment of all Lump Sum claims, including TPD and Specific Injury type claims.

Utilise your empathy, communication, and time management skills to implement effective vocational rehabilitation strategies, ensuring optimal outcomes for our clients.

**In this key role you’ll**
- Take ownership of the prompt and precise assessment and management of all Lump Sum
- Analyse and understand complex financial information
- Engage proactively with customers and advisers through regular calls, ensuring seamless communication and thorough documentation
- Contribute to the technical feedback process as well as identify areas for process improvement
- Collaborate in dynamic forums like the Claims Round Table to drive exceptional customer outcomes

**To be successful and grow in this role, you will ideally bring the following**
- Excellence in Active Case Management, coupled with the implementation of best practices
- 2+ years of experience in expertly assessing Lump Sum claims, demonstrating a strong commitment to accuracy and efficiency in the claims process
- Proven expertise in collaborating with third-party providers and adept at conducting impactful case conferences
- Strong relationship-building and communication skills.Outstanding influence and negotiation abilities for effective stakeholder engagement

We don’t expect you to have every skill listed. If you possess the majority, we want to hear from you Your unique talents could be just what we need to make our team even stronger, and our amazing leaders are equipped to support your growth and development.

**Location**:
Wellington, Auckland - Hybrid working

Our leaders enable a high-performance environment, regardless of location

**Role Type**

Full Time, Permanent

**Benefits on offer when you join us**
- Flexible working
- Group Life, Trauma, Income, Healthcare and Travel Insurance
- Additional annual leave
- Bonus + Stock Purchase options
- Wellbeing subsidy and partner discounts
- Endorse my cause & payroll giving

**Our commitment to you**
- We will demonstrate care for our people and selflessly support your growth and development.
- We will foster an inclusive environment that embraces diversity and ensures psychological safety and well-being for everyone, regardless of location.
- We invest in our people through great work experiences, opportunities for projects and assignments, and a commitment to formal development.

**Why you’ll love working with us**

Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East.

At Chubb Life Insurance New Zealand, we're committed to providing high-quality insurance products and services that help protect New Zealanders.

We aspire to being a people-centred culture. Chubb Life is committed to equal employment and celebrates individual differences by creating a workplace environment where everyone feels welcomed, respected, and valued, where we wear our Rainbow Tick with pride.

We place customers at the heart of what we do. We support our customers by listening and understanding their needs, communicating honestly and clearly, and striving to make decisions free of personal bias. We take feedback seriously and commit to promptly put things right if we get them wrong.

**Our Values**

Across the world, Chubb is guided by our five key values. **Integrity, Customer focus, Respect, Excellence, Teamwork**

**Learn more about**Life at Chubb**

**Applications are reviewed as they are received, and as such, the role may close prior to the deadline date.**

ChubbLifeNewZealand

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