Level 1/2 Service Desk

1 week ago

Christchurch, New Zealand Sourced Full time

Level 1-2 support with a technology/infrastructure focus
- Great team, solid processes, modern tools
- Enterprise environment working with an engaged, social team
- Level 1-2 support with a technology/infrastructure focus
- Great team, solid processes, modern tools
- Enterprise environment working with an engaged, social team

This is an excellent opportunity for an experienced Service Desk specialist looking for work over the next 6 months. Provide Level 1-2 support within a team, in a complex enterprise environment.

**What our client can offer**:
This role will offer a large variety of work as it sits within a complex business environment made up of many and varied systems and technologies. This role sits within an organisation that is known for employing high calibre staff and has a very low turnover of staff. So if you want to work with colleagues who value each other's opinions, this could well be the place for you

**What you will do**:
You’ll be the first line of support for users, working in a close knit team, ensuring internal customers are getting the highest level of support. You will be working with a range of formal tools and processes and will have the support of Level 3 Engineers beyond you to ensure that all issues can be resolved in a timely fashion.

With a strong Infrastructure focus, there is significant scope to grow your skills on this contract. Your duties will include:

- Play a very key role in a large and diverse enterprise environment
- Receive, log/document and see through the completion requests for support from a range of internal users
- Resolve issues at first point of contact where possible, with customer service being your highest priority
- Working with Level 2 and 3 teams to ensure complex requests are resolved in a timely manner

**Skills and experience we are looking for**:

- Outstanding communication skills
- Must have at least 1 year experience supporting technology and infrastructure
- The ability to work well in a corporate team environment
- Positive, results base focus

**What to do next**:

- Include a cover letter if you are Immigrating to NZ (see below)

**Immigrating to New Zealand?**

**Returning to New Zealand?**

We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

**About Sourced**:
Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

**#SCR-olivia-king

  • Level 1/2 Service Desk

    6 days ago

    Christchurch, New Zealand Sourced Full time

    Be paid to train! - Not your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! - Not your average service desk role - Gather, analyse and resolve - support and engineering Our client is not your average MSP. With many years in the industry they have a suite of very loyal, long term customers with...

  • Level 1 / 2 Service Desk Engineer

    2 weeks ago

    Christchurch, New Zealand Sourced Full time

    Gather, analyse and resolve - support and engineering - Be paid to train! - Not your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! - Not your average service desk role Our client is not your average MSP. With many years in the industry they have a suite of very loyal, long term customers with...

  • Level 1/2 Service Desk

    18 minutes ago

    Christchurch, New Zealand Sourced Full time

    Enterprise environment with significant scope for growth - Level 1-2 support with a technology/infrastructure focus - Great team, solid processes, modern tools - Enterprise environment with significant scope for growth - Level 1-2 support with a technology/infrastructure focus - Great team, solid processes, modern tools This is an excellent opportunity to...

  • Service Desk Analyst

    1 week ago

    Christchurch Central, New Zealand Gambit Recruitment Full time

    About the RoleWe're looking for a proactive and customer-focused Service Desk Analyst to join our IT support team in Christchurch. This role is ideal for someone with solid Level 1 experience and exposure to Level 2 responsibilities, looking to grow their technical skills in a dynamic Microsoft environment. This is a 5 day onsite position for an NZ...

  • Level 2 Engineers

    2 weeks ago

    Christchurch, New Zealand Assess HR Full time

    Small Business IT is a Christchurch-based managed service provider dedicated to giving Kiwi businesses the responsive, knowledgeable IT support they deserve. From hardware to software, installation to repair, they deliver best-in-class products and services, along with tailored advice and solutions designed to help their clients grow. Due to our continued...

  • Service Desk Analyst

    2 weeks ago

    Christchurch, New Zealand Christchurch City Council Full time

    Are you an experienced Service Desk superstar looking to take your career to the next level? At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our staff to use. As a member of our dynamic team working with the newest...

  • Service Desk Analyst

    2 weeks ago

    Christchurch Central, New Zealand University of Canterbury Full time NZ$60,000 - NZ$90,000 per year

    Ratonga Matihiko | Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New ZealandFull-time 37.5 hours per week (1.0 FTE)Fixed Term until July 2026Kia hiwa rā, kia hiwa rā He hiahia, he pūkenga nōu ki te mahi a te Service Desk Analyst? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.Āu Mahi | What You Will...

  • Service Desk Analyst

    1 week ago

    Christchurch, New Zealand Computer Concepts Full time

    **General information**: - Location - Christchurch, Wellington - Expertise - Contact Centre, Technology - Job Level - Entry, Experienced - Employment Type - Permanent full-time - Close Date - 29-May-2025 - Ref # - 60804 **Description & Requirements**: **Looking for a career not just a job?** Do you have a passion for Service Desk work and can deliver...

  • Service Desk Analyst

    1 week ago

    Christchurch, New Zealand Datacom Full time

    Our Purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our Team The Datacom Customer Support team are responsible for a number of outsourced services for some of New Zealand’s largest organisations. With functions spanning Service Desk,...

  • Service Desk Engineer

    2 weeks ago

    Christchurch, New Zealand Ryman Healthcare Full time

    **Enjoy our generalist's playground and thriving people first culture with a competitive salary and development opportunities at our innovative organisation.** - Advance your career - Monday to Friday, 7am-7pm shift options - A job where your work makes a real difference to people's lives We are seeking a customer inspired professional to join our Service...