Service Desk Analyst

2 days ago

Christchurch, New Zealand Christchurch City Council Full time

Are you an experienced Service Desk superstar looking to take your career to the next level?

At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our staff to use.

As a member of our dynamic team working with the newest technologies, you'll thrive in an environment with plenty of challenge, variety, job satisfaction and exceptional opportunities for learning and development. So if you're customer-focused, able to take initiative and are a quick learner, you'll fit right in

With at least two years' Helpdesk/Service Desk experience supporting hardware and software in a large organisation, you'll also hold a relevant qualification in IT or Computer Science related discipline with a high level of technical skills and experience to troubleshoot and resolve issues within tight timeframes.

Engaging with all levels of the business, you'll be able to adapt your communication style and delivery method to suit users' abilities, providing clear and succinct solutions and training where necessary.
- To view the position description please click on the link at the foot of the page_

**_ Additional Recruitment Information_**
- **_ 2 x 18 month fixed term positions available_**:

- **_ Salary: To be discussed with the successful applicants_**

Feel like you don't meet every single requirement of the job description?

**Additional information**:

- Hours of work_ - 2 x Fulltime Fixed Term Positions
- Salary_ - To be discussed with the succeful applicants
- Location_ - This position is primarily based at 53 Hereford Street. Christchurch.

Whilst staff working at the Christchurch City Council are not currently required to be vaccinated, applicants need to be aware that should the COVID-19 environment change, roles across the organisation will be assessed, and the requirement to be vaccinated may be reviewed.

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