Iwi Account Manager

About nib | Ko Wai Mātou- Free health, life, income protection insurance + discounts for family- Join a supportive and dedicated team where you can develop and enhance your career- Great offices located in Auckland’s CBD- Hybrid work environment with the flexibility to work from home and the office- An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents- Fitness incentives- Short term incentive programmes

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy. _Ehara i te toa takitahi_ (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.

About the role | He Aha Te Tūranga

Are you a natural relationship builder with a passion for meaningful collaboration and engagement?

We’re looking for someone who thrives on connection—someone who can build trust, foster partnerships, and bring people together around shared goals. Join our dedicated Iwi Initiatives team as we deliver impactful projects with rōpū Māori across Aotearoa.

In this role, you’ll be at the heart of our mahi, progressing initiatives that support iwi aspirations, working closely with internal teams to bring ideas to life, and ensuring everything runs smoothly behind the scenes. You’ll help shape the future of iwi engagement at nib, driving innovation while honouring tikanga and kaupapa Māori.

As the Iwi Account Manager, you’ll lead and manage iwi relationships to ensure their needs are met and initiatives are delivered successfully. You’ll be responsible for progressing projects with iwi and internal stakeholders, managing renewals efficiently, identifying growth opportunities, running campaigns, and nurturing strong, enduring partnerships.

This is a varied and rewarding role where you’ll work across multiple iwi and internal teams, helping plan, deliver, and report on initiatives that make a difference.

About you | Ko Wai Koe

You’re a connector, empathetic, reliable, and genuinely passionate about improving outcomes for Māori. You bring professionalism, strong communication skills, and a growth mindset to everything you do.

Cultural Competency & Integrity- Demonstrates understanding and respect for tikanga Māori and Māori values- Has knowledge of, or commitment to learning, te reo Māori- Embodies manaakitanga, care, respect and hospitality in all interactions- Builds and maintains strong relationships with iwi, hapū and rōpū Māori

Relationship & Communication Skills- Listens deeply and responds with empathy- Communicates clearly and respectfully- Works collaboratively and values collective decision-making

Professionalism & Accountability- Reliable and proactive, with strong follow-through- Detail-oriented and transparent in managing accounts- Solutions-focused and calm under pressure- Self-motivated and well organised

Growth Mindset & Passion- Community-focused, with a genuine passion for improving outcomes for Māori- Adaptable and open to learning- Innovative, bringing fresh ideas while respecting tradition

This position requires travel, so a valid driver's license and own transportation is required.

We embrace an inclusive working environment. _We are LGBTQIA+, disability and neurodiverse inclusive,_ and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment_._