Senior Account Manager

We’re looking for an experienced **sales professional**to take on the role of **Senior Account Manager**. Join us here at **Stuff**helping to shape high-impact client solutions and drive commercial success across some of New Zealand’s most influential media brands.

As **Senior Account Manager**, you’ll act as the lead point of contact for a portfolio of strategic accounts and agency partners. You’ll be responsible for developing and delivering initiatives that drive commercial growth, while also maintaining exceptional relationships with clients, partners, and internal stakeholders.

Your remit will cover everything from revenue generation and account planning, to business development and sales leadership. You’ll work closely with the Head of Independent Agencies & Strategic Clients and the wider agency sales team to ensure our commercial partnerships not only meet expectations, they consistently exceed them.

A key part of your role will be harnessing data, insights and emerging technologies, including artificial intelligence tools, to optimise campaign performance, improve client outcomes, and enhance internal ways of working. Your curiosity and understanding of how AI can support marketing, content delivery and customer engagement will be a valuable asset in staying ahead of industry trends.

**Key Responsibilities**:

- Lead and nurture client, agency, and partner relationships, ensuring commercial targets and service standards are met.
- Develop and implement strategic sales plans in collaboration with cross-functional teams.
- Identify new business opportunities and actively contribute to pitches, proposals and onboarding processes.
- Monitor and manage revenue performance, forecasts, yield, and compliance with Terms of Trade.
- Guide the development of client account plans and strategic growth frameworks using the company CRM system.
- Provide day-to-day leadership across the agency sales team, mentoring and coaching team members to high performance.
- Translate market trends and AI-driven insights into commercial opportunities that deliver value for clients and the business.

**What You’ll Bring**:

- Proven senior-level account management experience in a creative, digital, media or integrated agency setting.
- Excellent relationship-building skills with a history of forging long-term, trusted partnerships.
- Strategic thinker with strong commercial acumen and experience managing revenue pipelines, forecasts, and budgets.
- Confident communicator and presenter, comfortable working with senior stakeholders both internally and externally.
- Leadership skills and a collaborative approach to mentoring and supporting account managers.
- Experience in integrated marketing strategy, digital channels, content marketing and campaign measurement.
- Familiarity with tools such as Google Analytics, HubSpot, Meta Business Manager or similar platforms is advantageous.

This role would suit a **Senior Account Manager**looking to step up into an AD role or an experienced AD looking to make their mark by joining a high-performing team in an organisation that values fresh thinking, creative problem-solving, and customer impact. We offer a supportive and flexible environment, opportunities for ongoing development, and the chance to shape the future of commercial media partnerships in Aotearoa.

Ka oti rānei i a koe tēnei mahi? Kāti, tono mai ināianei kia tīmata ai tō haerenga me Stuff i tēnei rā.

Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences - we know that diversity brings another lens through which we all learn, connect and grow.

E kōkiri nei a Stuff i te whāinga kia whai wāhi ai te katoa. Hāunga te ira, te iwi, ngā whakapono, ngā āheinga, ngā wheako rānei o te tangata - e mōhio nei tātou mā te kanorau e whai tirohanga hou ai, e ako ai, e tūhono ai, e whanake anō ai tātou katoa.

Nā runga i tā mātou ū ki tētahi taiao mahi e whakaatu ana i te kanorau o ngā hapori i Aotearoa, i te ao, i te pō, ka pōhiringia, ka ākina anō ngā tono mahi a te marea whānui, hāunga te ira, te iwi, te hauātanga, te pakeke rānei. E ū nei mātou ki te whai kia wātea ai ā mātou ara whai mahi ki te katoa i runga i te mana taurite.

**Disclaimer: Stuff does not accept unsolicited agency resumes. Stuff is not responsible for any fees related to unsolicited resumes.