Change and Communications Coordinator

7 days ago

Auckland City, New Zealand AA New Zealand Full time

**What You'll Be Doing | Mō te Tūranga**

The Change and Communications Coordinator is tasked with effectively communicating operational changes internally to Customer Experience teams, encompassing Centre Network and Contact Centres. Additionally, the role involves supporting the team in change implementation tasks, including process mapping and documentation.
- Partnering with Implementation Specialists to create communication plans that support the successful delivery of change through our network.
- Coordinating and delivering integrated and targeted communications activities
- Tailor complex and often technical information to a range of audiences, taking account of their differing levels of knowledge or understanding.
- Liaise with internal and external stakeholders on the production of high-quality, engaging communications collateral.
- Identify communication outcomes, track effectiveness and record performance against agreed measures.

**About You | Mōu**
- Excellent verbal and written communication skills
- Ability to manage multiple stakeholders with conflicting expectations
- Strong interpersonal skills
- A willingness to learn and be involved in a range of activities
- Business or Communications degree or other relevant tertiary qualification

**What We Offer | Ngā āhuatanga kei a mātou**
- Free AA Membership for you and your whānau
- NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
- A day off for your birthday
- Hybrid working arrangement
- Discounted insurance

**Working with the AA | Me mahi tahi tatou ki AA**

For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

  • Change Design Coordinator

    1 week ago

    North Shore City, Auckland, New Zealand Mitre10 Full time

    **Mitre** 10** has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. As **Change Design Coordinator **you will support the enabling of cultural and operational transformation so that Mitre 10 can...

  • Communications Coordinator

    2 weeks ago

    Auckland City, New Zealand Bell Gully Full time

    Business Development - Auckland 10 OCTOBER 2025 - Supportive, collaborative team culture - Prime CBD location with hybrid flexibility - Extensive health and wellbeing programme Bell Gully is consistently ranked as New Zealand’s leading commercial law firm. With over 200 legal experts, we offer deep specialist knowledge across corporate, commercial,...

  • Change Communications Specialist

    1 week ago

    Auckland City, New Zealand ANZ Banking Group Full time

    **Req ID**: 83197 **Department**: Customer Marketing **Division**: New Zealand **Location**: Auckland Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Change Specialist

    7 days ago

    Auckland City, New Zealand New Zealand Customs Service Full time

    **Join the New Zealand Customs Service | Te Mana Ārai o Aotearoa as a Change Specialist for a Technology Change project** Are you a change management professional ready to lead a nationally significant transformation? The New Zealand Customs Service | Te Mana Ārai o Aotearoa is seeking a Change Specialist on a fixed term contract until 30th June 2027, to...

  • Business Coordinator

    7 days ago

    Wellington City, New Zealand Government Communications Security Bureau Full time

    Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people. At the New Zealand Security Intelligence Service (NZSIS) | Te Pā Whakamarumaru, we are dedicated to our mission of keeping Aotearoa New Zealand and our people safe and secure. We...

  • Change Advisor

    7 days ago

    Auckland City, New Zealand Beca Full time

    **Change Advisor** **Fixed term - 12 months** **_Communicate the messages which help streamline process and add value from enterprise system change_** **Why Beca?** Our clients are transforming communities and changing lives. We are the problem-solvers - the thinkers, the creators, the planners and practitioners - who understand the vision of our clients...

  • Community Services Coordinator

    2 days ago

    Auckland City, New Zealand Plunket Full time

    The world is fast changing, and the needs of whānau raising tamariki have changed dramatically in recent years. Our community services provide supplementary support to our clinical teams to support holistic whānau wellness, provide helpful services and supporting stronger community bonds. We’re seeking a dynamic** Community Services Coordinator** to...

  • Communication Coordinator

    2 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    We are seeking a dynamic, motivated and digital-savvy Communications Coordinator, - if this is you, we would love to talk to you! - Fixed - term contract ending 29 June 23 - 40-hours per week (open to reduced hours to accommodate a work/life balance should you require) - Primary Location: Auckland City Hospital - Flexibility to WFH on some days - Work in a...

  • Senior Change Manager

    2 weeks ago

    Auckland City, New Zealand Momentum Consulting Group Full time

    Permanent opportunity - Auckland-based | Flexible working - People led, operational change initiatives **BACKGROUND** The vision of Police is for New Zealand to be the safest country. To achieve this, New Zealand Police is focused on preventing crime and harm, and ensuring everybody is safe, and feels safe, wherever they live, work or visit. The...

  • Change Manager

    7 days ago

    Auckland City, New Zealand New Zealand Customs Service Full time

    **Join a nationally significant project shaping the future of border management in Aotearoa!** - Are you a change management professional ready to lead a nationally significant regulatory change? - The New Zealand Customs Service | Te Mana Ārai o Aotearoa is seeking a Change Manager to lead and manage all aspects of change in relation to a significant...