National Account Manager

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission. It's a colorful world - make your mark by joining the BIC team today. **The Role**: The National Account Manager is responsible for**National accounts, along with other channel management duties, within BIC New Zealand’s business, and requires a high level of professionalism in dealing with customers on a daily basis. The purpose is to ensure a professional approach to the management of specified accounts while protecting and building on these important income streams. This role focuses on managing customers within the B2B and wholesale portfolio. **Responsibilities**: **1) Portfolio Business Plan -** Creating and administering the go-to-market strategy for the specified customer portfolio. **2) Customer Business Plan** **-**Development and management of the customer’s full year Joint Business Plan. This also incorporates maintaining and/or building strong multi-level commercial relationships within the customer. **3) Category Review Process -** Managing the customer’s category review process across multiple product categories and segments. This is based on prescribed category growth drivers which meet specific consumer demands and aligns to the customer’s objectives and BIC’s corporate and category objectives. **4) Financial Management -** Managing all commercial aspects with the customer. This includes management of a sales budget to meet value, volume and profitability expectations, while working within a defined trade spend. **5) Trade Spend Investment -** Optimising BIC’s return on investment while balancing shopper, customer and BIC’s objectives. Work collectively with the line manager to develop and execute the category’s promotional strategy. **6) Internal Business Planning -** Manage the account’s 12-month forecast and continuously monitor and update the variances as part of the monthly S&OP reporting cycle to ensure the organisation meets its own and the customer’s service level KPI’s in an efficient manner. **7) Leveraging the Strength of the Team -** Taking ownership of account initiatives to successfully bring these to life from concept to final activation. Do this through taking a leadership position and guiding internal stakeholders including key marketing, operations and finance personnel. **Requirements**: - Prior FMCG/related industry experience managing key accounts in New Zealand.- Tertiary qualifications, ideally in business;- Entrepreneurial/outside-the-box thinking and initiative;- Demonstrates sound business acumen with Profit & Loss understanding;- Impeccable communication and negotiation skills,- Well-presented and highly motivated;- Proven success in new business development;- Strong multi-tasking and problem solving skills; and- Leadership skills to drive cross functional teams.- Experience working closely and mentoring junior staff members. **What do we offer?**- Working for an international FMCG leader with iconic brands- A great team of highly motivated and enthusiastic people- Many opportunities for growth within a global organization- Car Allowance- Private health insurance- Attractive hybrid working policy- Office in the heart of Auckland CBD LI-MB1 BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.