Risk Advisor

2 weeks ago

Christchurch, New Zealand Mercer Full time

We are seeking a talented individual to join our **Specialty **team at **Marsh. **This role will be based in **Christchurch. **This is a hybrid role that has a requirement of working at least three days a week in the office.

As **Risk Advisor** you will support client executive/s on a portfolio of accounts, ensuring high quality service is always provided. You will manage a portfolio of accounts and collaborate with colleagues to consistently attain excellent client retention and develop new opportunities.

**We will count on you to**:

- Manage a portfolio of accounts, ensuring high-quality customer service is provided at all times.
- Collaborate with client executives and colleagues to implement business plans and achieve service standards.
- Develop and maintain effective long-term relationships with key client decision-makers, proactively identifying and addressing client needs.
- Oversee the timely and accurate production of client-related documentation, including invoices, policy wordings, and renewal reports.
- Ensure compliance with the Company's systems and procedures, while maintaining awareness of all clients' claim-related matters.

**What you need to have**:

- A commitment to obtaining or currently working towards the New Zealand Certificate in Financial Services Level 5 Version 2 or an equivalent qualification.
- Strong understanding of major classes of insurance and relevant legislation.
- Proven ability to meet and exceed revenue, expense, and trading profit budgets.

**What makes you stand out?**
- Experience in account management within the insurance industry.
- Excellent interpersonal skills with the ability to build meaningful relationships with clients and insurers.
- A proactive approach to service delivery and account retention strategies.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

**_

**About Marsh**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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