Service Desk Analysts

2 days ago

Christchurch, New Zealand Christchurch City Council Full time

Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking two fixed term Technical Analysts.

At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our staff to use.

As a member of our dynamic team working with the newest technologies, you'll thrive in an environment with plenty of challenge, variety, job satisfaction and exceptional opportunities for learning and development. So, if you're customer-focused, able to take initiative, enthusiastic and a quick learner, you'll fit right in

With at least two years' Helpdesk/Service Desk experience supporting hardware and software in a large organisation, you'll also hold a relevant qualification in IT or Computer Science related discipline with a high level of technical skills and experience to troubleshoot and resolve issues within tight timeframes.

Engaging with all levels of the business, you'll be able to adapt your communication style and delivery method to suit users' abilities, providing clear and succinct solutions and training where necessary.
- To view a copy of the position description please click on the link at the bottom of the page_

**Additional information**:

- 1 x Fixed Term - 6 months - Fulltime
- 1 x Fixed Term - 10 months - Fulltime
- $57,878 - $74,597 per annum
- Location - These positions are primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street._

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

Feel like you don't meet every single requirement of the job description?

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