Personal Assistant to Head of Citizen
7 days ago
We're the Citizen & Customer Services unit and we're here to make the customer experience a great one. Our customers are not all the same, and so our approach to service delivery is flexible and provides them with options to suit all individual needs.
Our Head of Citizen & Customer Services is looking for a 'right hand' individual who can provide her with high quality support, and balance competing priorities with ease and skill. We're seeking a real star, and whilst you may hold some background experience as a PA, more important is your ability to think on your feet and quickly take action when things change, as well as being a strong and confident communicator - both written and verbally.
You pride yourself on always staying one step ahead; anticipating the unexpected and ensuring our Head's workflow is well managed so that she feels fully prepared going into her meetings and has all the necessary follow-up afterwards. Diary and calendar management, creating the newsletter for the unit and joining the dots will be part of your tasks - and we know you can do those in your sleep. We'll give you the opportunity to take ownership of project works related to our commitment to continuous improvement, giving you a real chance to have your say and be part of great initiatives to better our service delivery.
You'll have an optimistic outlook as well as a proactive, can-do attitude which means you can work independently and have the initiative to seek out what can and needs to be done. The nature of your personality means you develop strong relationships with people from all levels of the business, and you'll have experience working within a team who have continually changing priorities, and the character to respond appropriately.
Join a dynamic and fun team who have a genuine passion for what we do. The commitment to providing an exceptional customer service experience is in our DNA. If you want to be a part of it, this is the place for you.
- To view the position description please click on the link at the foot of the page_
Feel like you don't meet every single requirement of the job description?
**_ Additional Recruitment Information:_**
**_ Hours: Full-time, permanent_**
**_ Salary: $52,529 - $64,754_**
**_ Location: Primarily based at Christchurch City Council Civic Offices, 55 Hereford St_**
Whilst staff working at the Christchurch City Council are not currently required to be vaccinated, applicants need to be aware that should the COVID-19 environment change, roles across the organisation will be assessed, and the requirement to be vaccinated may be reviewed.
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