Client Service Manager
2 weeks ago
We are searching for a professional and courteous client services manager with great people skills to help our business prioritize existing customers and bring new clients on board. The client services manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
**Client Services Manager Responsibilities**:
- Developing effective communication platforms for clients and staff.
- Inspiring repeat business from clients.
- Conducting customer service workshops and presentations.
- Monitoring and measuring client satisfaction.
- Liaising with different departments about client queries.
- Offering advice to clients on services and products.
- Developing surveys and capturing client information.
- Participating in marketing campaigns.
- Dealing with client requests and troubleshooting problems.
**Client Services Manager Requirements**:
- Business degree or related qualification.
- Must Be New Zealander
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
**Minimum 30 hours per week guaranteed**
**Salary**: $27.00 - $28.50 per hour
Schedule:
- 10 hour shift
- Weekend availability
-
Client Service Manager
1 week ago
Auckland City, New Zealand FIRST RESERVE LIMITED Full time**Job title**: Client Service Manager **Advertiser**: FIRST RESERVE LIMITED (Trading as Focus Rental) **Region**: Auckland **Employment type**: Permanent, full-time **Vacancy**: 1 position **Hours of work**: 30-40 hours per week **Salary range**: $28 - $35 per hour **Company Overview** Focus Rental is a property management and rental company based in...
-
Client Service Manager
2 weeks ago
Auckland City, New Zealand G.S & SONS COMPANY LIMITED Full time**Key Responsibilities include**: **Client Relationship Management** - Act as the primary point of contact for corporate clients, fostering strong, professional, and long-term relationships. - Gain a thorough understanding of client property requirements, addressing concerns promptly to enhance satisfaction and retention. - Conduct regular meetings and site...
-
Client Service Manager
1 week ago
Auckland City, New Zealand EXECELLENT CLEANING LIMITED Full time**Key Responsibilities**: - Act as the main point of contact for company clients, developing strong professional relationships and gaining a clear understanding of their cleaning and service needs. - Undertake scheduled and unscheduled site visits to assess service delivery, engage with client representatives, resolve issues promptly, and ensure contractual...
-
Client Service Manager
2 weeks ago
Auckland City, New Zealand DHANASER COMMERCIAL CLEANING LIMITED Full time**Key Responsibilities**: **Client Relationship Management** - Serve as the primary point of contact for commercial clients. - Develop strong, long-term relationships with clients to understand their needs and expectations. - Conduct regular site visits and client meetings to monitor satisfaction and resolve concerns proactively. **Operational Oversight** -...
-
Client Services Manager
7 days ago
Auckland City, New Zealand Red Badge Security Full timeAre you a passionate leader with a track record of growing through your organisation? Do you pride yourself on empowering others, building trusted relationships, and creating positive workplace cultures? Red Badge Group is looking for a **people-centric leader** to join us in a **senior client-facing role**, responsible for leading over 50 frontline team...
-
Client Service Manager
2 weeks ago
Wellington City, New Zealand BNP Paribas Full timeWhat is this position about? The Client Service Manager is responsible for ensuring overall satisfaction of their assigned client(s) across the full scope of services delivered by BNP Paribas locally or globally. The Client Service Manager pilots the client experience to achieve a desired level of service across the entire organisation. By understanding the...
-
Client Services Manager
2 weeks ago
Auckland City, New Zealand Restoration Pros Limited Full time**Restoration Pros Limited **is a leading provider of property restoration services, specialising in restoring residential and commercial properties. We are committed to delivering high-quality solutions and are looking for a detail-oriented **Client Service Manager **to join our team and help ensure smooth operations across our office and field services,...
-
Client Service Manager
3 weeks ago
Auckland, New Zealand The Clean Albany Full timeThe Clean Albany 2022 Limited provides quality cleaning services, offering cleaning and a complete range of vehicle care solutions. We are seeking a motivated and reliable Client Service Manager to join our team in the Auckland region. This role is responsible for managing client relationships, coordinating daily operations, and ensuring all vehicle...
-
Client service manager
7 days ago
Auckland, New Zealand The Clean Albany Full timeThe Clean Albany 2022 Limited provides quality cleaning services, offering cleaning and a complete range of vehicle care solutions. We are seeking a motivated and reliable Client Service Manager to join our team in the Auckland region . This role is responsible for managing client relationships, coordinating daily operations, and ensuring all vehicle...
-
Client Service Manager
5 days ago
Auckland, Auckland, New Zealand Wilson Group Full time NZ$80,000 - NZ$120,000 per yearClient Services Manager Are you quick-thinking, people-focused, and great at building relationships?Looking for a role where every day is different?We're FIRST Security, New Zealand's market leader in protective security. We have an exciting opportunity to join our teamWe are looking for an experienced Client Services Manager to join us in Tāmaki Makaurau...