Customer Service and Sales Administrator

3 days ago


New Zealand Drake New Zealand Full time

Our client is New Zealand's premier manufacturer of pet treats and meals and have exclusively focused on manufacturing ingredients for their premium pet food brand. Based in **Waihi**, they are currently searching for a **Sales and Customer Service Administrator **to join their team.

**About the Role**

In this frontline role, you will be supporting clients and customers to ensure they are satisfied with the products, services, and features of this business. This role requires the ability to multitask confidently as you will be supporting different departments within the organisation, to ensure customer satisfaction, quality of product, health and safety, and company rules are achieved.

**The Role**:

- Generate sales leads
- Identify customer/client needs and build long lasting relationships
- Provide accurate, valid, and complete information by using tools such as export shipping and E-cert arrangement
- Follow communication procedures, guidelines, and policies
- General office administration including data entry, documentation and filing support and other required tasks
- Participate in monthly stocktake

**About you**
- Reliable, motivated, and committed team player with positive can-do attitude
- Proven customer support and sales experience
- Familiarity with ERP systems and practices
- Strong and professional communications skills
- Accuracy and a great eye for detail
- Ability to multi-task, prioritize, and manage time effectively
- Inventory methods and practices.
- Advanced knowledge of Excel (using financial formulas and creating spreadsheets)
- Experience in data entry with a good understanding of MS Office, Xero, Unleash and DEAR

**We can offer you**:

- Ongoing professional development training opportunities for learning and career growth
- Competitive salary to match skills and experience
- Growing company


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