Customer Service
3 days ago
My client is a one-stop total disposal service for waste oil from all the major oil companies - with over 6,000 sites between Cape Reinga to Turangi They have a strong commitment to providing environmentally sustainable solutions to address the challenges of transportation, disposal and recycling of hazardous waste.
Together, we are searching for a switched-on and ambitious Customer Service/Sales Support Administrator to join their team in Wiri, in a fresh and exciting role that touches on multiple areas of the business. If being the go-to person for a variety of duties within the business is right up your alley, then this is the perfect role for you
**About the role**:
- Inbound and outbound calls to new and existing customers
- Supporting the sales and operations teams
- Responding to customer queries, problem-solving, and following up
- Maintaining accurate records on the CRM system
- Running weekly and monthly reports
- Assisting with the implementation of solutions to improve the efficiency of the customer experience
**About you**:
- You have a can-do attitude, a strong customer focus, and a real willingness to help
- You are a customer service expert, skilled in understanding customers needs and making recommendations on appropriate solutions
- You have excellent computer skills and are confident with Microsoft Office (especially Excel)
- You are looking for an environment where you can truly become part of the work-family
- You enjoy a real variety of work customer service, basic accounts, admin, sales support, etc.
- You are a positive individual with a warm and friendly personality above all, you love building long-term, loyal relationships with customers and team members alike
**Benefits**:
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On offer here is an attractive salary package, flexible working hours, and a fantastic team culture that is second to none. This is an excellent opportunity to be a part of a fast-growing business where you will be supported to reach your full potential.
**How to apply**:
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- Robust role with loads of scope for growth
- Excellent record of retaining, growing, and promoting staff
- Supportive team environment with a bunch of expertise around to support you
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