Corporate Solutions Specialist
3 days ago
At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing.
The opportunity:
Are you passionate about providing an exceptional customer experience and building strong relationships with stakeholders? Then this role is perfect for you
We are seeking a motivated and skilled individual to join our team as a Corporate Solutions Specialist. In this role, you will be the key operational contact for all advisers of group schemes, responsible for administering and managing a portfolio of key accounts and delivering an end-to-end customer experience.
Key responsibilities include:
- Maintaining appropriate communication within and between functional areas- Completing administrative tasks- Escalating unresolved operational issues- Proactively developing and maintaining relationships with all stakeholders, including Advisers and Third Party Administrators- Assisting the Corporate Solutions Specialist Manager and Corporate Solutions Team in driving process, product, and service improvement
Ideally, you’ll bring:
- Experience in administration- Strong attention to detail and problem-solving skills, including the ability to work through ambiguous problems- Excellent written and verbal communication skills, with a strong customer service ethic- Excellent organization and time management skills- The ability to work effectively in a team environment and self-manage- Demonstrated capability in building and maintaining great relationships both externally and internally- Proficiency in Word, Excel, and PowerPoint.
Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.- We invest in training and development to build on your current skills- Career development through internal mobility opportunities- Work for a business helping make positive health and wellbeing changes to the lives of New Zealanders- Access additional leave days to recharge and refresh yourself- Enjoy wonderful Health and Wellbeing initiatives that support you- Work with supportive and inclusive managers- Flexible working arrangements.
In this role, you will have the opportunity for great career growth and the chance to make a real impact in our business.
What’s next?
Disclaimer: AIA New Zealand reserves the right to remove this advertisement prior to indicated close date based on internal recruitment requirements.
Recruitment Agencies: Our Talent team does not require any recruitment agency support.
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