QA Lead

2 days ago

Auckland City, New Zealand Talent Army Full time

Work alongside developers in the first dedicated QA position
- Pave the way for future automation
- Remote friendly - work from anywhere in NZ

This newly created role will form the centre of our Quality Assurance (QA) activity, which will expand as we grow. You’ll have the opportunity to manage both functional and non-functional analysis aspects of our platform and SDKs. You will take the lead in defining and implementing QA processes used across the engineering arm of the business, and be the go-to person for others responsible for producing a robust product. This is an opportunity to make a big impact at an exciting time for our company as we look to scale our local and international customer base.

**Responsibilities**:

- Define the Test Practice and Test Automation Strategy that align with our SDK and Platform products.
- Work with the SDK and Platform teams to ensure a successful product delivery.
- Provide guidance to engineers and testers for the both functional and non-functional testing execution.
- Prepare training, knowledge sharing, and mentoring session to grow testing capability across the team.
- Help to grow and mentor the QA team by establishing the right practices across all teams, while collaborating with Tech Leads and leaving space for autonomy within teams.
- Perform QA and testing activities directly on the product.

**Requirements**:

- Experience within a fast paced environment in various technologies and platforms.
- Experience or familiarity in Test Automation, and the use of automation tools, such as TestComplete, Selenium, Appium, Karate, SoapUI and Postman etc.
- Experience in creating and implementing processes and procedures.
- Strong communication and collaborative skills.

**About the company**

This client is a world first in customer experience technology. Their technology increases response rates and conversions instantly.

Their solution combines in-app actions and individually targeted notifications in a whole new way. It layers straight into customers existing apps and connects to their existing platforms, whether marketing data platforms, web services, legacy systems or even manual data.

They deliver more than improvements to customer metrics. (Though they're pretty proud of our results there too). They reduce the burden on digital teams, contact centers and developers.

The solution manages everything from communicating with customers, staying on top of their feedback and preferences, to tracking and reporting on outcomes.

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