Lead Administrator Client Services

2 weeks ago

Wellington City, New Zealand University of Otago Full time

Lead Administrator Client Services (Wellington)

2201816

**UNIVERSITY OF OTAGO, WELLINGTON**
**SHARED SERVICES**
- Competitive Wellington Salary

**_Who we are_**

We are proud to be a part of New Zealand’s oldest and most established medical school who has been providing New Zealand with a highly qualified health professional workforce since 1875.

Our University of Otago capital city campus offers undergraduate and postgraduate medicine teaching, New Zealand’s only radiation therapy teaching programme and is the host for a wide variety of world leading health-based research.

**_Why work for us?_**

Working for the University of Otago comes with an array of benefits including competitive Wellington salary, flexible working hours, five weeks annual leave, potential for increased employer superannuation entitlements and various discounts and self-development opportunities.

**_About the role_**

Are you an experienced team leader/manager who is keen to manage a team of exceptional administrators and form professional relationships with a wide range of staff playing a part in the education of New Zealand’s future health professionals?

The Division of Shared Services is made up of a team of highly skilled professional staff responsible for delivering an unparalleled student and staff experience; this is achieved through the delivery of high quality and effective administration support to all of the university’s internal and external customers.

A typical day as a Lead Administrator will see you coordinating administrative support to one or more academic work areas while leading a team of Client Services Administrators. In this position, you will help to guide and develop a supportive work culture focused on providing an excellent customer experience.

You will be working in a team as part of the wider Shared Services Division. Your relationship building skills will be important, ensuring that you become the trusted point of contact for a range of staff and visitors.

Accountabilities include:

- Supervising and managing day-to-day activities of your team including prioritising and allocating workflow.
- Undertaking operational activities and/or projects in a timely and customer-focussed manner.
- Providing a range of support activities, including meeting administration; coordinating and organising internal review processes; gathering information and drafting documents.
- Ensuring accurate, timely and efficient administration activities.

**_Your skills and experience_**
- Proven experience in a busy and/or complex administration environment.
- A passion for delivering an exceptional service to customers.
- Previous supervisory experience or exposure to managing teams.
- An ongoing commitment to positive outcomes for our students, staff and visitors.
- Strong Microsoft Office skills.

**_Further details_**

This is a full-time (37.5 hours), permanent position.

For further information, please contact Phillip Kane via the contact details below.

**_Application_

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