Trade Account Manager

1 week ago

Silverdale, New Zealand Mitre10 Full time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training. Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany, New Lynn, Warkworth, and Silverdale, Mitre 10 Whangaparaoa and boast Columbus Coffee cafes. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

**About the job**:
Why join us?Competitive salary and a full suite of employee benefits. Permanent, full-time role within a driven, collaborative team. Tools of the trade provided. If you're an experienced Account Manager with a background in the building industry, we want to hear from you

**About the role**:
Reporting to the General Manager Trade Sales, you’ll be responsible for driving sales success and building strong customer relationships across an Auckland-based territory. You’ll identify opportunities to grow revenue, add value to business partnerships, and stay on top of market trends and projects. As a key player at industry events, you’ll combine hands-on relationship management with a focus on increasing market share.

**Key responsibilities**:

- Identify new business opportunities by researching and analysing market trends.
- Establish and grow relationships with clients and prospects, recommending tailored solutions.
- Maintain client relationships through ongoing support, guidance, and by recommending new opportunities for profit and service improvements.
- Stay current on industry trends and competitor activities to identify product needs and opportunities.
- Prepare sales reports, analyse data, and provide key insights to support growth.
- Attend industry events, workshops, and training to maintain professional and technical knowledge.

**What we’re looking for**:

- 5+ years of account management experience, ideally within the building industry.
- Proven track record of sales success and customer relationship management.
- Strong knowledge of building products, including technical specifications.
- Excellent time management, communication, and IT skills.
- Commercially minded and solutions focused.

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