Student Advisor

Christchurch

Permanent, Full Time
- Work for a progressive world class tertiary education provider
- Shape and support the educational experience of Māori and Pacific learners
- Make a difference in education in Aotearoa New Zealand

**Mō Tēnei Tūranga Mahi - About the Role**

The Student Advisor - Kaitaunaki at Ara Institute of Canterbury provides holistic, learner-centered support from enrolment to graduation, combining academic guidance, career readiness, employment transition support, and pastoral care into a unified advisory model. With expertise in supporting Māori and Pacific learners, the role ensures culturally responsive practice, collaborates across departments, and uses data to inform decisions - all while aligning with national regulations like the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. Central to the role is fostering student wellbeing, autonomy, and active partnership in shaping their educational experience.

**Ngā Pūkenga Me Ngā Wheako - Skills and Experience**
- Demonstrated experience working effectively with people from a wide range of backgrounds
- Evidence of skills in working with Māori whānau, iwi, hapu and community networks and individuals, groups or agencies providing support and/or services
- Excellent communication skills, especially listening and questioning
- Experience and thorough understanding of and commitment to high quality service provision
- An understanding of both the academic, career and pastoral needs of tertiary students
- An understanding of the demands of a tertiary learning environment, particularly as this impacts Māori and Pacific learners
- Ability to facilitate joint problem solving in the tertiary education environment
- Ability to identify early intervention strategies and proactively support learners through challenges
- Demonstrated experience in student support, academic advising, or career guidance within the education sector
- Knowledge of equity practices and experience supporting diverse student populations
- Ability to build meaningful relationships with ākonga and kaimahi across diverse backgrounds
- Data-driven problem-solving and analytical skills
- Adaptability to work independently and collaboratively in a cross-functional environment
- Willingness to engage with emerging technologies to enhance service delivery
- Effective organisational skills
- Excellent time management

**Mō Mātou - About us**

Ara Institute of Canterbury a business division of Te Pūkenga (Ara), is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners' success.

As a business division of Te Pūkenga, Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our catchment (including Māori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

**Rā Katinga - 5pm 27 July**
- Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

**Job Details**:

- Reference #
- 19329
- Posted on
- 14 Jul 2025
- Closes on
- 27 Jul 2025 17:00
- Location(s)
- Central Christchurch
- Expertise
- Students Support Services
- Job level(s)
- Graduate
- Work type(s)
- Permanent full-time