Administration Support Officer

1 day ago


Tamaki, New Zealand New Zealand Government Full time

**Administration Support Officer - Auckland Prison**
- **Full-Time permanent position**:

- **Play a critical role within a high performing team**:

- **Role based at Auckland Prison, Albany**

**Mo te tunga | About the role**

This is an opportunity to be part of a great organisation where you will support our management team at Auckland Prison.

Responsibilities include but are not limited to:

- Reception and phone duties are a key component of this role, this will include liaising with our management team and the public.
- Booking visits for whanau with the men in our care.
- Liaising with organisations and services we work with.
- Processing files.
- Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.
- Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing.
- 40 hours per week, 8 hours per day on any 5 days of the week Monday to Sunday inclusive of public holidays between the hours of 7am-6pm.

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.**

**Mou | About you**
- Manaaki and respect for all that we deal with on a day-to-day basis
- Good experience and knowledge of office administration
- Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.
- The ability to organise effectively, be adaptable, multi-task and meet deadlines.
- The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.
- The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude.
- A high level of integrity and the ability to maintain privacy while working with sensitive and personal information.
- Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly.

If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you

**You will need a full New Zealand Driver Licence for this role.**

Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

**Nga painga | The benefits**

The salary range for this position is $64,717 - $68,434 pa. Appointment and remuneration will reflect skills and experience relevant to the role.

**Mo matou | About us**

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whanau, and that of the communities we serve across the motu.

When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

**Applications close on: 28th September 2025



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