Senior Customer Contract Advisor

2 weeks ago

Auckland City, New Zealand Vector NZ Full time

Senior Customer Contract Advisor

Full-time

Engagement type: Permanent - Employee

Department: Customer Excellence

**Do yourself a power of good**

Want to work somewhere where you are doing good for the world, your community and yourself at the same time?

If you think you’ll thrive working in a sector undergoing significant transformation, working on critical projects of global significance, and can cope with that responsibility, then being part of the team creating this new energy future for New Zealand is certainly going to energise your career.

**About the role**

This is your opportunity to join our customer excellence team in a role that supports the scoping and takes ownership of the contracting of a large volume of technically and commercially-complex customer-initiated projects, where you’ll provide sound commercial advice.

You’ll support the Customer Contracts team with contract queries, and act as a point of contact between the Customer Contracts team and the Legal team.

You’ll also work with new and existing industrial, commercial and residential customers, establishing their requirements, developing the scope and agreeing to commercial terms to enable delivery by our customer programme team. You’ll also manage project risk and maintain accurate, up to date project records.

**Who we are looking for**
- You’ll be familiar with commercial contract principles, with experience leading customer/project engagements in complex environments
- Project coordination experience gained within the energy sector is highly advantageous
- You’ll provide continuing support to customers through your stakeholder management throughout the project cycle - eg legal and contracting issues; complex coordination; incident investigations and reporting; and complex stakeholder management
- You’ll have excellent written and oral communication skills, including the ability to communicate at all levels and from a range of disciplines
- You’ll be highly organised, with excellent attention to detail and a high degree of motivation, initiative and enthusiasm.

**What we can offer you**
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:

- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We are proud of what we have achieved so far:

- First corporate Living Wage Accredited employer
- First Accessibility Tick employer
- Rainbow Tick accredited
- Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020.

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