Head of Country

**Who we are?**

**Life Tastes Better With Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team

**Role Responsibilities**:

- Delivery of **key targets **including (but not limited to) Turnover, Profit, Total Trade Spend, Market Winning Share across Woolworths, Coles & Independents.
- Drive the **people agenda **for the New Zealand Ice Cream team, being the guardian of the Ice Cream culture in this team.
- Ownership of the development of the **Joint Business Plan **with each customer and responsible for the delivery of sustainable and profitable growth.
- Creation of **3-year customer strategy **aligned to the customers own strategic agenda, for all major customers.
- Collaboration to gain **strategic alignment **both internally, with key stakeholders Marketing, CSP, CMI & Customer Operations / Supply Chain, and externally with the Customer to build the JBP that delivers a triple win for the customer, shopper and Ice Cream.
- Ownership of the **volume and spend forecasts **aligned to S&OP process at a customer level, which includes the media and promotional budget end-to-end.
- Ownership of the **execution** of the customer and channel strategy **in-store** through the management of the Out of Home Field Team and partnership with our 3rd party provider.
- Member of the IC ANZ Leadership Team.

**What you will need to succeed**

**Experiences & Qualifications**
- Degree in any discipline.
- Customer Management 6+ years across Retail and Out of Home customers.
- Category Management experience and 4+ years working with customers in the portfolio.
- Proven experience as leader of leaders.

**Skills**
- Drives category growth with customers by utilising data & insights, collaborating & together the right people from the customer & Ice Cream.
- Expertise in leading internal stakeholders to solve complex commercial business issues, with the ability to build that skill internally.
- Deeply understands customers (retailers & channels), and what they need & value from category partners. Knows how to build sustainable long-term plans by engaging internally & externally.
- Executes with excellence with customers, understanding their operational needs & consistently evaluates performance with them.
- Has successfully negotiated complex commercial agreements (e.g. CPI), managing the process internally & externally.

**Leadership**
- You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
- You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

**What awaits you at Unilever Ice Cream?**

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an envir