Supervisor Workplace Services

2 days ago

Auckland City, New Zealand Salesforce Full time

Job Category

Real Estate & Facility Management

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

The Supervisor for Workplace Shared Services will play a pivotal role in ensuring the efficient delivery of services to support to various departments, focusing on optimizing processes and improving service quality. This position will report directly to the ANZ Real Estate and Workplace Services Senior Manager, located in Salesforce Tower Sydney and will support supervising remote and on-site contractors in the REWS organization.

***Responsibilities**:

- Build trusted business partner relationships with key Salesforce partners and provide a high level of customer service to all. Understand the needs of key REWS specific partners (Salesforce Innovation Center, Facilities Management, Guest Services Events, Culinary) and provide support to these functional arms of REWS as needed.
- REWS Vendors and Contractor management associated with Workplace Shared Services.
- Facilitate collaboration and provide team leadership, direction and key deliverables with Workplace shared services professionals. Ensure the efficient execution of tasks in alignment to our yearly vision, values, metrics, obstacles and measures.
- Reporting and data analytics overseeing the creation of high-level reports and presentations. Use Tableau dashboard and ticketing system for data analysis. Perform weekly auditing and reporting tasks as required.
- REWS ticketing management and handling of assignment of WPS tickets. Focusing on continuous improvement and the ongoing management of REWS’ tickets, M&E app, and associated service level agreements and actions. Including timely communication updates and closure of child tickets related to events.
- Slack channel management by creating and optimize Slack channels and workflows to enhance team efficiency. Assist with answering Slack messages and assigning inquiries to the appropriate team members. Generate REWS' tickets via Slack platform comments for action.
- Facilitate the smooth functioning of processes and general administration support on systems Purchaseforce, Fieldglass, Coupa, and Badgeforce.
- Document management, overseeing Google and Quip Documents, ensuring organization and accessibility. Support the creation and management of Standard Operating Procedures (SOPs) and Google Sites and broadcast channel information.
- Mail Centre management and operations, ensuring effective customer service and communication. Identify and implement process improvements as needed.
- Guest Pre-Registration, Pre-register guests for events and FM contractors. Issue vendor passes as required or usher visitors if required.
- Campus Tower Tours, compile information and facts about Sydney Tower for tours. Be available for tower tours or coordinate the roster for Guest Services Associates (GSA) to conduct tours. Promote offerings on relevant Slack channels.
- REWS’ Help Desk, lead the Salesforce Help Desk Initiative within Salesforce Tower. Conduct pop-up sessions for employee education as required.
- Oversee vendor setup, budgets, Coupa, purchase orders, financial tracking, and other financial tasks. Assist with P.Card purchasing across REWS' departments.
- Signage program ownership of the Snap contract, global alignment to templates on the DAM and online portal for REWS signage.Handle the printing and distribution of signage.
- Filming collaboration with IBP for filming initiatives. Work alongside the scheduler for coordinated set up efforts and approvals.
- Training and onboarding create documents and playbooks including SOP’s that facilitate effective onboarding and ongoing development of team members.
- Events Support the furniture schedule for events and provide event highlights and statistics.
- Storage troubleshooting issues related to cubbies, assign defect and maintenance tickets as necessary. Support with storage management and reporting including Area Access Manager system for badge access. Assist with maintaining and organizing REWS’ storage and millwork cupboards.

**Experience/Skills Required**:

- Corporate Real Estate (CRE), facility management, workplace services.
- Excellent interpersonal, influencing, and strategic planning skills. Superior analytical skills, judgment, assisting with change management and decision making.
- Outstanding and creative verbal, written, and visual storytelling and communications skills
- Flexibility and ability to manage multiple partners and vendor relation

  • Correctional Services Supervisor

    3 days ago

    Auckland, Auckland, New Zealand Cgr Services Full time

    About the Role:We are seeking a highly skilled and motivated individual to join our team as an Assistant Residential Supervisor. This role requires someone who can provide day-to-day support to residents with high and complex needs, working collaboratively with our team to promote public safety and successful reintegration into the community.

  • Workplace Experience Director

    2 days ago

    Auckland, Auckland, New Zealand CGR Services Full time

    Workplace Experience DirectorWe are looking for an exceptional Workplace Experience Director to lead our efforts in creating a world-class workplace environment that supports the well-being, productivity, and engagement of our employees.The successful candidate will have a deep understanding of organisational behaviour, change management, and employee...

  • Refrigeration & Hvac Service Supervisor

    2 weeks ago

    Auckland City, New Zealand Equans Full time

    Refrigeration & HVAC Service Supervisor **Offer ID**: - 58635**Métier**: - Foremen/Supervisors / HVAC**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - New Zealand**Refrigeration & HVAC Service Supervisor** - Competitive salary, life insurance, additional paid parental leave - Modern Tool of Trade Vehicle - Permanent full time...

  • Guest Services Supervisor

    1 week ago

    Auckland, Auckland, New Zealand Legoland Full time

    LEGOLAND Guest Services Supervisor in AUK-Auckland, New ZealandWhat you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success?Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA...

  • Shift Supervisor

    4 weeks ago

    Auckland City, New Zealand Khinda Contracting Limited Full time

    We have a vacancy for an experienced and dedicated Supervisor for company Khinda Contracting Limited in Auckland. We are looking for two full-time shift supervisors who has a proven background in a management, As a shift Supervisor you will working in hands on management position, leading from the front, motivating your team while ensuring clients receive...

  • Shift Supervisor

    4 weeks ago

    Auckland City, New Zealand Khinda Contracting Limited Full time

    We have a vacancy for an experienced and dedicated Supervisor for company Khinda Contracting Limited in Auckland. We are looking for two full-time shift supervisors who has a proven background in a management, As a shift Supervisor you will working in hands on management position, leading from the front, motivating your team while ensuring clients receive...

  • Shift Supervisor

    2 days ago

    Auckland City, New Zealand Khinda Contracting Limited Full time

    We have a vacancy for an experienced and dedicated Supervisor for company Khinda Contracting Limited in Auckland. We are looking for two full-time shift supervisors who has a proven background in a management, As a shift Supervisor you will working in hands on management position, leading from the front, motivating your team while ensuring clients receive...

  • Workplace Administrator

    16 hours ago

    Auckland City, New Zealand New Zealand Government Full time

    **Workplace Administrator role - Adoption Service Auckland** **We are on the search for a superstar administrator to support our Adoption Service Team based in Grey Lynn, Auckland. This is an opportunity for you to join a supportive team and showcase your excellent administration skills. The Adoption Service is a service unit of Oranga Tamariki-the...

  • IT Analyst

    1 week ago

    Auckland City, New Zealand Mott MacDonald Full time

    The opportunity Mott Macdonald are seeking an experienced IT Analyst to join the Workplace Services team in our Auckland office; this role will see you reporting to the Regional IT Manager. You will be one that supports an effective IT Function, with great all-round communication, a sense of urgency and ability to take ownership of problems to achieve a...

  • Facilities Services Supervisor

    1 week ago

    Auckland City, New Zealand University of Auckland Full time

    **Job Description**: **Facilities Services Supervisor** **Waipapa Taumata Rau | The University of Auckland** The University of Auckland is New Zealand’s leading university, with a turnover of $1.3bn, including research revenue of over $300m generated across eight diverse faculties and two research institutes. We employ more than 5400 academic and...

  • Supervisor

    2 weeks ago

    Auckland City, New Zealand ConsultANZ Full time

    Supervisor - Auckland - $110K-140K **The Role**: Our client is seeking a Supervisor to join their team, on a permanent basis, who has supervisory experience in drainage-related works. **What's in it for you?** - Work on varied, interesting, and technically challenging Projects. - Long Term employment & career development opportunities available. - Project...

  • Duty Lawyer Supervisor

    1 week ago

    Auckland City, New Zealand New Zealand Government Full time

    Duty Lawyer Supervisor Public Defence Service Auckland Metro - Full Time Te whiwhinga mahi/The Opportunity Are you an experienced criminal defence lawyer with recent duty lawyer experience? If so, we are looking for someone just like you to help lead the Duty Lawyer Service in Metropolitan Auckland. The focus of this role will be on the South Auckland...

  • Duty Lawyer Supervisor

    1 week ago

    Auckland City, New Zealand New Zealand Government Full time

    Duty Lawyer Supervisor Public Defence Service Auckland Metro - Part time Te whiwhinga mahi/The Opportunity Are you an experienced criminal defence lawyer with recent duty lawyer experience? If so, we are looking for someone just like you to help lead the Duty Lawyer Service in Metropolitan Auckland. The focus of this role will be on the South Auckland...

  • Workplace Technology Consultant

    2 days ago

    Auckland, Auckland, New Zealand CGR Services Full time

    Key ResponsibilitiesThe successful candidate will be responsible for delivering Level 2 / 3 technical support for workplace technologies and performing Microsoft 365 administration.You will implement identity and access management processes, including automation of lifecycle management and maintain endpoint security controls, such as encryption, EDR, and...

  • Guest Services Supervisor

    3 weeks ago

    Auckland, Auckland, New Zealand LEGOLAND Full time

    LEGOLAND Guest Services Supervisor in AUK-Auckland, New ZealandWhat you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA...

  • Full Time Service Deli Supervisor

    2 weeks ago

    Auckland City, New Zealand Foodstuffs North Island Full time

    At New World Victoria Park, we are dedicated to creating a delightful experience and making our customers' lives easier. We are currently seeking a passionate and skilled Service Deli Supervisor to join our team. If you have a knack for delivering exceptional service and want to be a part of a dynamic workplace, this opportunity is for you! **Position:...

  • Cleaning Site Supervisor

    6 days ago

    Auckland City, New Zealand Milllennium Services Group Full time

    **ARE YOU A SUPER-STAR SUPERVISOR?** **Seeking an experienced Site Supervisor for a Top Job in our Team.** - **Commercial Cleaning or similar background**: - **$27.50+ (dependent on experience)**: - **Albert St, Auckland CBD** Millennium provides comprehensive cleaning services to a breadth of market sectors. With a dedication to safety, quality and...

  • Housekeeping Supervisor

    4 weeks ago

    Auckland City, New Zealand Ibis Budget Auckland Central Full time

    Ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy hotel servicing a mixture of corporate and leisure short stay guests and long stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting a highly motivated and energetic Housekeeping Supervisor to...

  • Housekeeping Supervisor

    7 days ago

    Auckland City, New Zealand Ibis Budget Auckland Central Full time

    Ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy hotel servicing a mixture of corporate and leisure short stay guests and long stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting a highly motivated and energetic Housekeeping Supervisor to...

  • Housekeeping Supervisor

    6 days ago

    Auckland City, New Zealand ibis budget Auckland Central Full time

    Company Description ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy hotel servicing a mixture of corporate and leisure short-stay guests and long-stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting a Housekeeping Supervisor to join our...