Housekeeping Supervisor

3 days ago

Waitakere City Auckland, New Zealand NS Hotel Services Limited Full time

**Housekeeping Supervisor - Quest Henderson**:

- Location: Quest Henderson, Auckland_
- _Full-time | Permanent Position_

Are you an experienced housekeeping professional ready to take the next step in your career? Join the team at **Quest Henderson**, a leading serviced apartment hotel, and play a key role in delivering exceptional guest experiences every day.

**About the Role**
We are looking for a hands-on and proactive **Housekeeping Supervisor** to lead our housekeeping team. Reporting to the House Manager and Group Head of Housekeeping, you will be responsible for the day-to-day operations of the department ensuring all guest rooms and common areas meet the highest standards of cleanliness and presentation.
- _ 1 position available_
- _This is a permanent, full-time position._
- _A minimum of 30 hours per week is guaranteed._
- _Work days will be set on a rotating roster, including weekends._
- _Pay rate: $25-30._

**Key Responsibilities**
- Supervise, support, and motivate the housekeeping team
- Oversee the cleaning and preparation of guest apartments and public areas
- Conduct daily room inspections and maintain Quest brand standards
- Prepare and manage staff rosters based on occupancy levels
- Manage housekeeping stock and control expenditure
- Induct and train new staff members
- Respond to guest inquiries and maintain a high level of customer service
- Promote a safe, positive, and productive working environment

**What We’re Looking For**
- 2-3 years of previous experience in a housekeeping or cleaning supervisory role (preferably in accommodation or hospitality)
- A keen eye for detail and pride in your work
- Strong communication and interpersonal skills
- Ability to lead by example and work collaboratively with the team
- Strong time management and task prioritisation skills
- Reliable, mature, and flexible with a friendly and professional approach
- Confidence with spoken English

**Why Join Us?**
- Be part of a respected national brand
- Work in a supportive and professional team environment
- Career growth opportunities within the Quest Apartment Hotels network
- Uniform provided
- Staff incentives and benefits

Please note that a part of the interview process will involve an active trial

If you’re ready to lead a high-performing team and contribute to a quality guest experience, we’d love to hear from you

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