Assistant Manager

5 days ago

Auckland City, New Zealand NB Consulting Full time

Welcome to the World of BurgerFuel where passion is celebrated, individuality is encouraged, and shifts are served up with a side of something special. As a BurgerFuel Night Shift Assistant Manager(2IC) you will work alongside the franchisee and Store Manager and oversee the store’s night shift operations, look after a team of high-energy staff, create an exceptional customer experience, manage operational processes and of course, the burgers

What's in it for you?

We are committed to the continuous development of our people In return for your amazing management talents, you will be given:

- An attractive wage rate between $27.00 and $30.00, depending on your experience.
- Permanent Full-time position - 40 hours per week.
- Access to first-class training in multiple areas - we’re all about the up-skill.
- Be part of a kick-ass team culture, with strong company values
- Full support from this Kiwi brand + we’re flexible, we want to work in with YOUR life.
- Enjoy our staff Reward & Recognition programme aka constant access to cool stuff.
- Staff Meals.

What skills you need:

- Management experience of 2 years or more
- Proven operational and procedural knowledge of Customer Service Management
- Basic understanding of Profit and Loss accounts
- Demonstrated ability to coach team members.
- Epic people & communication skills - keep the energy high
- Exceptional time management & organizational skills.
- Ability to multitask, keep calm & solve problems under pressure.
- Commitment to working in a high-energy environment where weekends and nights are the norm.
- Passion for providing an excellent internal and external customer experience.

KEY RESPONSIBILITIES OF THE ROLE:
As Night Shift Assistant Manager, you have key responsibilities in leading your troops in our mission to serve up the best damn gourmet burgers our customers have ever eaten.
What will you do?
- Assist with recruiting, training, staff appraisals and assessments.
- Motivating, mentoring, and leading staff to achieve set goals and KPIs.
- Complete store administration and assist store manager with roster, weekly close-off, Kitchen Logbook, monthly audits, etc.
- Deal with all issues that arise from staff or customers (complaints, etc.)
- Adheres to and enforces BurgerFuel policies and guidelines.
- Responsible for the health and well-being of your team in the workplace, food quality, customer service, cleanliness, and maintenance of the store.

**Salary**: $27.00 - $30.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Free drinks
- Free food

Schedule:

- 8 hour shift
- Shift work

**Experience**:

- At least 1 year relevant experience required

Ability to Commute:

- Auckland City, Auckland (required)

Ability to Relocate:

- Auckland City, Auckland: Relocate before starting work (required)

**Salary**: $27.00 - $30.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Free drinks
- Free food

Schedule:

- 8 hour shift

Ability to Commute:

- Auckland City, Auckland (required)

Ability to Relocate:

- Auckland City, Auckland: Relocate before starting work (required)

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