Assistant Manager
24 hours ago
Company Description
Ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a hotel servicing a mixture of corporate and leisure short stay guests and long stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting for a passionate and motivated individual to join our team as an Assistant Manager.
With exciting Career development opportunities, The Ibis Budget Auckland Central is an incredible training ground for future leaders of the Hospitality industry
**Job Description**:
**What will you be doing?**
- Assist and oversee the day-to-day operations of the Hotel & respond to and coordinate emergency situations.
- Supervise and monitor team members with true leadership ability that motivates the entire team.
- Take initiative to ensure all interactions with our guests are positive and productive.
- Ensure the smooth and efficient running of the Hotel's operation in absence of the Hotel Manager with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Process and assist with check-in and check-out of guests when needed
**Qualifications**:
- Relevant experience in the hotel industry.
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities, with the ability to extend yourself to assisting your colleagues where needed, maintaining high levels of communication with other departments.
- Clear and confident communication skills - both written and verbal
Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
- Our commitment to Diversity & Inclusion:_
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._
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