Clinical Support Representative

1 week ago

Christchurch, New Zealand Zimmer Biomet Full time

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

**What You Can Expect**:
As a Orthopedic Clinical Specialist, you will support surgeons in theatre as they perform robotic-assisted surgical procedures, promoting Zimmer Biomet’s range of products. This includes our integrated digital platforms such as mymobility® - a digital platform used to inform care decisions and create a new level of connection between patients and their surgeons.

In this role, you will collaborate closely with medical staff to ensure the proper use of the ROSA® surgical robot, as well as our full product portfolio. Your responsibilities will include maintaining and troubleshooting medical technology equipment, as well as providing training and support to hospital staff on the use of the ROSA® surgical robot and other Zimmer Biomet products and implants.

**How You'll Create Impact**:

- Assist in robotic-assisted surgical procedures, ensuring the effective use of Zimmer Biomet’s products
- Managing the surgical equipment requirements for each case, promoting the utilisation of ROSA® and mymobility®
- Digital Platforms: Utilise mymobility® to enhance patient-surgeon communication and care decisions
- Keeping up to date with new surgical techniques and providing in-service training around Zimmer Biomet technologies and implant portfolio
- Collaborate and provide training and support to hospital staff on the ROSA® surgical robot on the full suite of ZB technologies and portfolio

**What Makes You Stand Out**:

- Tertiary qualifications: Physiotherapy, Osteopathy, Nursing, Paramedicine or Sports/Exercise Science
- Minimum 4 years of industry experience
- A passion for health, the human body and advancing technologies to improve the lives of patients
- Curiosity and innovative: Strong desire to explore new ideas and drive advancements in the field
- Technological Proficiency, natural ability to handle and understand advanced medical technology

**Your Background**:

- Strong ability to work with technology and must demonstrate attention to detail
- Positive, can-do, attitude
- Extensive knowledge of anatomy and kinematics
- Demonstrated ability to communicate with and influence others (verbal and written) and collaborate positively across the stakeholder group
- Ability to learn new and complex information quickly
- High level organizational and time management skills

**Travel Expectations**:

- Frequent travel across Christchurch and the South Island
- Infrequent inter island/overseas travel as required

EOE/M/F/Vet/Disability

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