Guest Service Agent

1 week ago


Queenstown, New Zealand Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again.

**Job Description**:
We are looking for an enthusiastic and professional Guest Service Agent to join the team at Oaks Queenstown Shores and Oaks Queenstown Club Suites on a full-time basis.

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
- Availability to work shifts between Monday to Sunday between 6.00am and 11pm.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Qualifications**:
Previous experience is advantageous. On the job training is provided.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- 50% off The Coffee Club VIP membership
- Additional paid leave including Birthday, Vaccine and Study leave
- Career progression & education assistance
- Wellbeing programs (Uprise)
- Reward & Recognition programs

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.


  • Reservation Agent

    1 week ago


    Queenstown, New Zealand MERCURE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Queenstown, New Zealand beBeeHospitality Full time

    Job DescriptionWe are seeking an exceptional Front Office professional to join our team. This role offers a unique opportunity to deliver memorable guest experiences and contribute to the success of our hotel.Key ResponsibilitiesProvide professional and attentive service to guests, exceeding their expectations at every touchpoint.Respond promptly and...

  • Operations Agent F&B

    15 hours ago


    Queenstown, New Zealand Rydges Hotels Limited Full time

    Add expected salary to your profile for insightsQT Queenstown is part of EVT, and being a part of EVT means believing in changing the game.Why?Because no one wants ordinary.If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVT:As market-leading experience creators, we bring to life...


  • Queenstown, New Zealand Rydges Hotels Limited Full time

    Add expected salary to your profile for insightsQT Queenstown is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVT:As market-leading experience creators, we bring to life...


  • Queenstown, New Zealand beBeeCustomerService Full time

    About the JobThis position is responsible for providing overall support to all operational elements of a hotel. The successful candidate will be required to work across various departments within the hotel, as directed by the Hotel Manager or relevant Head of Department.The role involves working on a 7-day rotating roster and requires weekend, public...


  • Queenstown, New Zealand beBeeHospitality Full time

    Job DescriptionWe are seeking a highly skilled and motivated Service Professional to join our team. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests.Your primary objective will be to provide a seamless and personalized experience for our guests, ensuring that their needs are met and exceeded...


  • Queenstown, New Zealand beBeeAttendant Full time

    Job SummaryWe are seeking a highly motivated and friendly Food & Beverage Attendant to join our team. The successful candidate will deliver exceptional service and create memorable experiences for our guests.The ideal candidate will have previous experience in a similar role, a strong understanding of the needs and expectations of luxury guests, and...


  • Queenstown, New Zealand Skyline Enterprises Limited Full time

    Maintenance Technician – Property ServicesJoin to apply for the Maintenance Technician – Property Services role at Skyline Enterprises.About The RoleWe are seeking a confident, energetic, and flexible team player to join our team at Blue Peaks Lodge & Apartments. The Maintenance Technician – Property Services is responsible for performing maintenance...


  • Queenstown, New Zealand Skyline Enterprises Full time

    Full TimeApplication Closes 16 Jul 2025Otago - QueenstownMaintenance and Repair Worker, GeneralAbout The RoleWe are looking for a confident, energetic, and flexible team player to join our team at Blue Peaks Lodge & Apartments.The Maintenance Technician – Property Services role is responsible for carrying out a range of maintenance tasks across the...


  • Queenstown, New Zealand beBeeHousekeeper Full time

    Housekeeper/Cleaner PositionWe are seeking a detail-oriented and reliable individual to join our team as a housekeeper/cleaner. This is an exciting opportunity to work in the hospitality industry, providing exceptional cleaning services for short-term rental houses in Queenstown.As a housekeeper/cleaner, you will be responsible for ensuring that properties...