Branch Manager

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

We are currently looking for a Branch Manager to join our **Auckland** branch

Wormald are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 130 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

As our Branch Manager, you will be responsible for all day-to-day running of the Wormald Service team to ensure financial and customer expectations are met. You will be required to organise staff and other organisational issues within the department including all material to ensure jobs are completed on time and in spec. This is a Senior Role with scope for further advancement - the position involves all tasks related to the smooth operation and well-being of the department.

**What we offer**:

- Competitive salary package
- Incentive scheme entitlement
- Fully maintained company vehicle with private usage

**What you will do**:

- Provide overall business leadership to achieve all the planned objectives for the Hamilton Service and Projects (Retrofit and Install) Branch.

**How you will do it**:

- Supervise and coordinate the seamless operational delivery to all customers, holding the team accountable by setting & delivering the operational standard
- Set and monitor goals for gross margin delivery and profitability, by ensuring a frictionless service is delivered to all customers, cost are fully recovered
- Plan for and ensure technical support is available for field and sales personnel
- Perform service project management within region by assisting with scheduling, estimating, manpower analysis, material logistics, establishing performance standards, etc.
- Represent JCI to customers to achieve customer satisfaction
- Maintain proper staffing levels
- Approve time sheets, purchase orders, change orders, credits; and performs all other necessary management administrative tasks
- Manage Branch budget and overhead accounts as assigned. Provide input to the area business plan.
- Drives Labour and Material growth and identifies sales leads
- Recruit, hire, and retain Service Branch staff. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports.
- Continually network within the industry
- Be a positive, willing, contributing & collaborative team member at all times

**What we look for**:

- Background in Business or Engineering (tertiary qualification ideal) and relevant industry experience of 5 - 10 years
- Service industry experience with expertise in technical services
- Drives for results. Must have proven financial management track record having demonstrated successful profitable sales growth, and balanced performance in customer satisfaction, delivery, and employee development and engagement.
- Performs all business activities with integrity and the highest ethical standards
- Outstanding written and verbal communication skills
- Drives accountability, inspires, develops and builds teams
- Excellent influencer at all organisational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers (internal & external)
- Excellent networking skills, business minded, change orientated and proactive
- Focuses on customers, consultative approach and solution focused
- Able to think strategically and analytically, manage risk and be innovative in problem solving
- Demonstrated sales growth through direct selling
- Please note pre-employment checks - including reference checks, medical, criminal record check, and drug & alcohol testing - will form part of the eligibility process._

JCI’s Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviours we need to power our customers’ missions. You hav