Performance Insights Analyst

2 weeks ago

Upper Hutt, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**About us**

Te Tari Pureke has been stood up as the firearms regulator in Aotearoa New Zealand and is the new place for people interested in the safe use and possession of firearms. Our vision is the possession and use of firearms in Aotearoa is the safest in the world.

To achieve this, Te Tari Pureke delivers four core functions: effectively implementing the firearms licensing system; managing the Firearms Registry; educating people to enable compliance with their legislative responsibilities; and promoting the safe use of legitimate firearms.

We are committed to fostering a culture of safety and responsible firearms use by working collaboratively with the firearms community, other stakeholders, and agencies, to promote safety, responsible gun ownership, and licence holder awareness of their responsibilities of their responsibilities.

**About the role**

To support the delivery of these outcomes you will provide analysis, advice and develop business intelligence capability. Specifically, contributing to the development and monitoring of organisational performance for Police by creating, analysing, and reporting quantitative information relating to district, service centre and national performance. You will be able to think critically about the data, adding value by appropriately conveying context and related factors to provide decision makers with insight and foresight.

**Key Accountabilities**:

- Utilise business intelligence software and systems to develop, test and maintain data extracts to produce data sets.
- Develop and maintain high quality 'intelligent' data sets that mitigate data quality limitations in source systems, and thereby enable effective and trusted statistical information, performance measures, and reporting.
- Develop high-quality reporting to respond to priorities which meet clients' needs.
- Ensure reporting is timely, robust and meets the business need.
- Assess customer needs, identifies issues and implements appropriate strategies.
- Ensure all service requests are met with a professional, customer focused and timely response.
- Work collaboratively and effectively as part of a multi-disciplinary team within a dynamic environment.

**Qualifications / Requirements**:

- A strong working knowledge of Excel, Word and Powerpoint is required, NIA, AIS, Genesys, Business Objects and Qlik experience would be advantageous.

**Skills**:

- Use critical thinking and problem-solving skills to make sound decisions and judgements.
- Manage time, priorities and responsibilities for self and others.
- Sound written and oral communication skills.
- Sound knowledge and understanding of analysing statistical information and developing statistical data sets.
- Sound experience analysing statistical information within an operational environment would be an advantage.
- Ability to seek clarity about outcomes and activities we are expected to deliver.

We will ask you questions based on "How we will deliver Our Business - Core Competencies" and the appropriate role level.

Skills testing may be used at interview to assess data analysis and critical thinking abilities.

**To view more detailed information about our recruitment process along with further details about requirements please click below link**:
Applicant Information Pack (External)

**Salary**

This position is covered by a collective agreement and salary will commence at **$80,295

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