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Company Description **FIJI Water... you may have heard of one of our brands, now it’s time to learn about the legacy** Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra. **Job Description**: Based in Mangere, this is a "customer first, hands-on" generalist HR role where you will be a trusted advisor to management and an employee advocate who knows how to make things happen. You will be partnering and collaborating within the HR team through teamwork and collaboration to deliver value-added services to management and employees. This is an exciting company with a great people-focused culture. You will be a critical member of the HR team, driving a positive change across the business. Your portfolio will cover both domestic and international entities (including Fiji Water International) which will expose you to various stakeholders across the globe. **Here’s what you will be doing**: - Partner with leaders to understand the business and develop strategic and operational HR programs that will strengthen culture, improve performance, and enhance engagement within their group - Partner with the HR Operations support function to seamlessly administer the various HR processes and programs for your business entities - Serve as a consultant to management on key organizational and management issues, and as an employee champion - Coach business leaders on execution of performance management and talent management processes to promote a culture of high performance, continuous growth and development - Assist management in evaluating performance of team members, providing guidance regarding coaching, counseling and development. Ensure employees have the right skills, tools and talents to perform their roles, and that the business has the right talent in the right roles - Work closely with management and employees to improve work relationships, build and maintain morale, and increase productivity and retention - Analyze turnover, transfers and exit interview data to proactively identify trends, and provide recommendations to client groups for improvement - Manage the resolution of complex employee relations issues, assisting in the investigation of employee complaints partnering with legal counsel when needed. Advises and counsels management regarding appropriate disciplinary actions to create consistency and ensure mínimal legal risk - Maintain knowledge of human resource industry trends and new employment related legislation and communicate policies, procedures and program revisions as necessary to assigned client groups - Other responsibilities as required from time to time There will be some local travel as well as the occasional international travel to the Pacific Islands as required. **Qualifications**: **Here’s what you’ll bring to the table**: - Degree in Human Resources, Organizational Development or related discipline and/or equivalent work experience - Minimum of 5-7 years Human Resources experience, of which at least 3 years will be as a business partner for a large and complex organization - Ability to operate independently AND as part of a team - Strong Microsoft skills particularly in Word, Excel and PowerPoint ***Ideally you will come from an HR operations background with the ability to deal with complex structures and can thrive juggling multiple and constantly changing priorities. You will be a true generalist with a passion for people and enjoy contributing at both hands-on and strategic levels. You’re down to earth, approachable and highly effective at liaising at all levels within a diverse workforce. Your knowledge of employment legislation and the impact of people practices on business results and adapting to strategies is an area you excel in. You will need strong organizational skills, possess a keen attention to detail, be able to maintain high levels of confidentiality with utmost tact and diplomacy. In addition, the role requires accountability, adaptability and critical thinking. You'll have a positive 'can-do' attitude and thrive in an environment where the expectations are high. You will have exceptional communication skills and can demonstrate initiative, resilience and patience. This role offers a genuine opportunity for an experienced and driven HR professional to pick up on what has been started and make your own contribution to a legacy you can be proud of during our quest for best practice. Additional Information **Our NPDL Contribution**: - Competitive benefits package (inclu
