Advice Centre Manager

2 weeks ago

Mount Maunganui, New Zealand ASB Bank Full time

Here at ASB the customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

**Te tūranga | The role**:
Reporting to the Regional Manager your job will be to co-ordinate the delivery of ASB's products and services to branch based customers, through the proactive leadership, management and development of our frontline team, ensuring unbeatable customer outcomes.

**Ō pūkenga | About you**:
Your people engagement skills and ability to build strong relationships will be a pivotal factor in fostering successful team environments where individuals feel they belong and are able achieve their true potential. You will be able to motivate your team to provide the best customer experience in the market and drive growth. Maintaining existing relationships to retain business is vital in this position, as will be your ability to cultivate new opportunities for the Bank.

**This is a full-time permanent position, based in our Bayfair branch in Mt Maunganui working 40 hours per week, on a flexible roster across Monday to Saturday**

**What's in it for you**:
This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders. ASB offer a fun and supportive team with awesome benefits.

You will also have access to:

- A competitive market salary
- A broad range of exclusive Staff Banking Benefits
- Life and Income Protection Insurance
- Strong professional development opportunities
- Joining a dynamic and diverse team

**Me pēhea te tono | How to apply?**

**Job details**:

- Reference #
- DD160895
- Posted on
- 01 Sep 2025
- Location(s)
- Bayfair Branch - Mt Maunganui, Gisborne, Hastings, Havelock North, Bays/Lower North Island, Hawera, Lower Hutt, Masterton, Mt Maunganui, Napier, New Plymouth, Palmerston North, Papamoa, Rotorua, Taradale, Tauranga, Taupo, Wanganui, Whakatane
- Expertise
- AML, Account Management, Accounting, Assistant Manager, Audit, Branch Manager, Cashiers, Compliance, Concierge, Credit & Risk, Customer Experience, Customer Service / Sales, Customer Service Officer, Customer Service Specialist, Data, Deposits, Finance, Fraud Risk, Leadership, Learning & Development, Lending, Management / Executive, Operational Risk, Operations, Personal Banker, Pricing, Quality Assurance, Recruitment, Retail Banking, Risk, Sales, Sales and Service Manager, Settlements Officer, Strategy, Team Leader, Training
- Work type(s)
- Full Time

Application closes on 15 Sep 2025 23:59

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