Technical Lead

BELIEVE IN BETTER

Do you believe in shaping a better, healthier, more sustainable future through the power of digital?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It's finding new ways to not only better people's lives, but to better the communities and environments we live. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler, and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

And to get there, we need people with tech/digital/analytics expertise and passion to help develop positive sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

Sound like you? Then read on.

The opportunity:
Join AIA’s Technology team to lead the development of engaging digital experiences using Salesforce technologies like Omnistudio, Lightning, Communities, and Marketing Cloud.

This role emphasises a “build once, use for all” approach to streamline business processes.

As a Technical Lead, you will:
- Champion engineering excellence by improving technical practices and fostering a strong engineering culture.- Simplify technology through strategic leadership across Salesforce and frontend teams.- Oversee solution design, provide development estimates, and lead technical implementation.- Ensure high-quality outcomes and smooth deployments.- Collaborate with internal and external teams to set best practices, clarify expectations, and mentor team members in both project and BAU contexts.

Key responsibilities include:
Software delivery and technical development- Requirement analysis, solution design and development estimation- Technical design for assigned projects, small work requests and BAU activities across the technology portfolio.- Where required design, code, unit test, build and deploy complex software components

Leading and Mentoring Development Team- Work collaboratively with the AIA business SME’s, Project Managers, Development Teams (local and offshore) and vendors to deliver required software solution across the technology portfolio.- Lead the review and redesign of processes or procedures, on an ongoing basis, to deliver improved team productivity and efficiency

Application Architecture- Take full responsibility for defining a technical solution based on detailed Business Requirements and aligned to the solution architecture across the technology portfolio.

Ideally, you’ll bring:- Multiple Salesforce certifications- Excellent knowledge of and experience at least one of the following technologies:
- Salesforce Service Cloud- Salesforce Sales Cloud- Salesforce Marketing Cloud- Salesforce Industries and Omnistudio- Salesforce Experience Cloud- Salesforce Platform Apex development- Salesforce Visualforce, Aura and LWC development- Salesforce AI Agentforce and Einstein- Adobe Experience Manager CMS- Adobe Analytics- Strong commercial experience of working within software development projects

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Opportunities to grow within the business through internal mobility- Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge- Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more- A supportive and inclusive workplace- Flexible working arrangements.


We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.