Training Specialist

1 week ago

Auckland City, New Zealand TOWER Insurance Full time

**What will you be doing?**

You'll be responsible for the design and delivery of training programmes and learning resources to equip our frontline teams with the knowledge, skills, and capabilities for them to be successful in their roles.

Your primary focus will be to support onboarding and upskill training for all frontline team members both in person and remotely. You will also be responsible for ensuring our training materials remain up to date in line with business changes.

**Setting you up for success**

You'll be introduced to the Training specialist role over several weeks. Within this time, you will learn about our systems, processes and tools used to bring our learning to life. During this time you will be supported by your Manager and wider team.

**What you'll need**

To be successful in this role, you will also be able to demonstrate the following:

- Experience working as a Trainer in a similar industry
- Experience with Fire and General Insurance or Financial services background
- Prior experience working on an e-learning platform
- Understanding of Adult Learning Principles, and a willingness to learn more through on-the-job training, with an opportunity to supplement through formal training
- Be a confident public speaker with a dynamic facilitation style, with a natural ability to motivate and engage learners both in person and remotely
- Excellent written, verbal, and digital communication skills
- Sound analytical thinking, planning, prioritisation, and execution skills
- You will be comfortable working to tight timeframes and often across learning programs
- Ability to build quality learner focused solutions using Articulate 360 and other emerging technologies

**What we'll bring to the table**

In addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees. Highlights include:

- A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional 8 days of leave. So up to 6 weeks off
- Wellness leave instead of sick leave so you can proactively look after our health and wellbeing before you get sick
- Flexible workplace opportunities at our beautiful new Fanshawe St office
- Discounts on Tower insurance products of up to 50%
- Free Life Insurance of up to four times your annual base salary
- Paid parental leave top up for 12 weeks
- Retail deals and discounts

**Why you'll love working with Tower**

At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves to work.

We celebrate all ages, genders, sexual orientations, races, religions, and anything else that helps to make our people special. We are proud holders of the Rainbow Tick which is an important symbol for us.

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