Office Administrator and Customer Service Guru

4 days ago

Remote, New Zealand My To Do List Full time

**We’re looking for an Office Administrator Extraordinaire to join our dynamic team to be the chief liaison between our office, customers and Guru staff working out in the field.**

This part-time, and highly convenient ‘work-from-home’ position will suit an organised and self-motivated person who wants a long-term job that fits their personal lifestyle. We need someone with initiative, who is flexible and willing to go the extra mile for our customers.

An ability to work with people (via online or by phone) is a must to help bring on board our new customers and new Guru staff, set them up in our systems and provide them with the necessary documentation in a timely manner.

You should have experience in office administration and customer service.

You will work independently, regularly communicating with existing customers and staff, scheduling, invoicing and on-boarding both new customers and new staff.

Could suit someone studying in Accounting or similar as maintenance and understanding of Xero and Payroll required. This can be taught for the right person willing to learn.

Your own laptop is required.

There is approximately 15-20 hours per week required, with at least 1-2 hours needing being done each day but exactly when you do it is up to you

The person currently working in this role is leaving at the end of the year so we are looking for someone to learn the systems now, increasing workload over the next few months ready for a complete hand over in December. This can definitely be negotiated for the right person

If desired, there is opportunity to take on new projects to improve our systems, increase our automation, and run marketing campaigns to our existing customers. Additional hours may be available for this upon agreement.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From $25.00 per hour

**Benefits**:

- Work from home

Schedule:

- Afternoon shift
- Day shift
- Flexible hours
- Monday to Friday
- Morning shift

Application Question(s):

- We are looking for someone to work long term if possible - would this fit your future plans?
- Are you happy to work independently from home, as we will not be working out of a centralised office?
- When would your preferred start date be?

**Experience**:

- office management: 1 year (preferred)
- Xero and Payroll: 1 year (preferred)

  • International Customer Service Consultant

    6 days ago

    Remote, New Zealand Active Adventures Full time

    Job Title: International Customer Service Consultant Reporting to: International Customer Service Manager Work Location: Remote (New Zealand or USA) Key Relationships: - Internal: - International Customer Service Team - International B2C Sales Team - International B2B Sales Team - Operations Coordinators - External: - Customers Function: - This...

  • Commercial Customer Development Manager

    2 weeks ago

    Remote, New Zealand Mimecast Full time

    About the position The Commercial Customer Development Manager has a remit to acquire new business logos for Mimecast NZ. This is a rich part of the technology market, and a space where cloud computing (SaaS) is becoming ever more prevalent and as such the Mimecast proposition resonates well. Your responsibilities will include driving revenue, adoption, and...

  • Technical Customer Success Specialist

    2 weeks ago

    Remote, New Zealand Bitwarden Full time

    Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey...

  • Sales and Customer Support Specialist

    6 days ago

    Remote, New Zealand CropX Full time

    Responsibilities and expectations: professionally. - Maintain consistent communication with customers throughout their lifecycle, ensuring satisfaction. - Identify and drive upsell, cross-sell, and renewal opportunities with existing customers. - Actively promote CropX products and services to acquire new customers and expand the customer base. - Meet and...

  • Roster Coordinator/administrator

    4 days ago

    Remote, New Zealand INTENSIVE CARE AT HOME Full time

    **ABOUT US** - **INTENSIVE CARE AT HOME**_ _is proud to be the first accredited intensive care at home nursing service in Australia. Having a proven, innovative, safe and solid 3rd party accredited framework to deliver intensive care at home nursing care, enables us to look after the highest acuity and sickest patients in the community in Australia._ **THE...

  • Associate Customer Service Manager

    1 week ago

    Remote, New Zealand Tokeet. Full time

    **Company Description** Tokeet provides SaaS software and support for the short term vacation rental market. This burgeoning industry is sometimes called Property Management Software (PMS), and it is all about managing the tasks necessary to coordinate bookings on multiple web sites, communicate with guests and work staff, using AI to set prices, and handle...

  • Chief Operating Officer

    1 week ago

    Remote, New Zealand InnoCraft Full time

    **About InnoCraft and Matomo Analytics** At InnoCraft, we offer analytics products and SaaS to enable our users to grow their business. We believe in openness, privacy and 100% data ownership. Our mission is to liberate analytics, and we are passionate about measuring for success. That’s why we created Matomo Analytics, the leading open-source analytics...

  • Customer Care Representative

    2 weeks ago

    Remote, New Zealand Össur Full time

    locations Remote New Zealand time type - Full time - posted on - Posted Today - job requisition id - REQ-2373 -The Customer Care/Warehouse Representative is responsible for supporting the customers to achieve maximum sales and ensuring outgoing stock is processed accurately and in a timely manner. Responsibilities - Processing orders, including picking,...

  • Executive Assistant

    1 week ago

    Remote, New Zealand Good People Full time

    Remote role, loads of flexibility, full/part time options, + occasional traveL - Highly innovative, progressive, friendly team & great culture - Help shape and grow a successful scaling consultancy practice Are you looking for a job you’ll love that’s going to give you ALL of: remote work, high flexibility, fantastic team culture AND interesting,...

  • Payroll Client Services Coordinator

    2 weeks ago

    Remote, New Zealand Remote Technology, Inc. Full time

    **About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **What this job can offer you**: This is an exciting time to join Remote and make a personal difference in the global employment space as a **Payroll Client Services Coordinator**, joining our **Payroll Client Services** team. Our ambition is to provide the...