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Salesforce Administrator

3 weeks ago

Auckland City, New Zealand Chorus NZ Limited Full time

**Nau **mai**, **haere** **mai**.** We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play.

**Te** Momo **Tūranga** | Contract**:Permanent

**Te** Wāhi |Where**:Auckland

**Te** **Pūtake** | Why **we’re** hiring**: A newly created role with a huge scope to stretch and grow your capability within our vast Tech landscape.

**Te** **Whiwhinga** Mahi| The Opportunity**

This role is a critical role as you are the primary system administrator for the Chorus Salesforce platform, providing BAU support, expertise and administration for technology and business initiatives. You will be working closely with both business and technical teams to design, configure and deploy Salesforce solutions.

There are three key elements to your role:
Salesforce Operational Administration:

- Serve as the primary system admin for Chorus Salesforce Environment;
- Provide Incident Management 24/7 as required - Analyze, repair / triage and actively monitor Salesforce issues through to resolution;
- Manage Salesforce Releases to ensure all parties are actively engaged;
- Create and manage user accounts, designing and implementing custom objects and fields, building automation processes with workflows and processes;

Collaboration & Reporting:

- Collaborate with stakeholders to understand requirements;
- Build strong working relationships across your internal and external stakeholders;
- Generate reports and dashboards to provide insights into data and processes;

Strategic Alignment:

- Stay updated on new features and best practices within the Salesforce ecosystem to support any improvements;
- Leverage Salesforce technology to improve efficiency, productivity, and effectiveness across the organization.

**Ō **Wheako**, ō **Pūkenga** | Your Experience**

To be successful in this role, you will have likely worked as a Salesforce Administrator. Alternatively, you may hold a Salesforce Admin (ADM201) certificate, with mínimal working experience, which we’re also open to as well. We work in agile practices and principles therefore working knowledge in this way of working would be helpful as you navigate through Chorus’ landscape.

We look for capability and welcome and embrace endless potential. That means we're still interested in hearing from you, even if you don't tick every single one of the boxes above. So, what are you waiting for? Show us what you’ve got.

**Mō** **mātou** | About us**

It’s all about our culture, our people say it’s one of the best around. We’re proud of that. With our Chorus Care package benefits behind you, you’ll have the opportunity to learn and grow alongside a caring, open minded team in an environment that embraces diversity, encourages innovation, redefines flexibility, and offers an enviable work life balance.

We are on an exciting journey of becoming a more adaptive organisation in the way we are structured and the way we work so your growth mindset, curiosity and enthusiasm to learn will make you feel right at home.

**Nōu** **te** **mana |** Work your way