Freight Service Representative

2 days ago

Wellington City, New Zealand StraitNZ Full time

**Freight Service Representative**:**Published**:07/01/2025
**Job Location**: Wellington / New Zealand **Work Type**:Full Time- We are looking for a permanent full-time Freight Service Representatives to join our awesome team in Wellington

StraitNZ is a unique, nationwide end-to-end transport service, connecting New Zealand across both road and sea. Our fleet of 2 ships and over 200 trucks is supported by a nationwide network of 10 depots and a 450+ strong team to deliver hundreds of thousands of tonnes of freight (and passengers) weekly.

**Who are we looking for?**
- You need to be reliable and happy to work independently on a shift roster.
- You are an organised planner, an administration whiz and have great communication skills.
- You can pick up tech systems quickly and can speak clearly on the phone with clients
- You enjoy being in a busy environment where you may need to make decisions under pressure.
- You work well in a diverse team environment and can also work unsupervised when required.
- You need a full and clean drivers license.
- You will have experience working in the transport industry OR a role of similar relevance and skillsYou must be able to work full-time in the freight office on the beautiful Wellington waterfront.**What will you be doing?**
- Providing freight solutions and quotes to our customers in regard to their shipping requirements
- Taking bookings and ensuring customers get the best service every time
- Coordinate and oversee the loading/unloading of freight and trucks from our ships
- Working closely with our drivers and ship mates to ensure a seamless transition from land to water every time.
- To attend all vessels to handle the mooring lines for arrivals and departures.Report any maintenance requirements, safety issues or complaints promptly and through the correct channels.- Experience working in a administration, coordination or service representative based role
- Can-do attitude to work and learning new tasks
- Available for shift work - weekends and public holidays included
- Knowledge of freight & transportation industry
- Has used BookIT or other tech systems previously

**We offer several generous staff benefits;**
- Competitive hourly rate
- Kiwisaver employer contribution matched to 8%
- Generous staff travel benefits for you, your family and friends
- A free Southern Cross health care plan
- An annual fitness and wellbeing allowance
- Opportunities for training and development within StraitNZ

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