Event Coordinator

3 days ago

Auckland City, New Zealand TOTARA LODGE LIMITED Ta totaraparkcafe Full time

**TOTARA LODGE LIMITED T/a BEAUFORDS**is on the lookout for a motivated and committed **Event Coordinator**to join our team in our Café in **Auckland, New Zealand**. You will be responsible for the café operation and will provide excellent customer service. We guarantee a Minimum of 30 hours per week with a pay rate from $31.50 - 33.00/hour. You will be required to work as per the roster and be available on weekends and public holidays.

Key Responsibilities
- Developing & implementing effective marketing strategies to ensure business profitability.
- Organise all café operations and allocate responsibilities to personnel.
- Prepare and roll out weekly roasters for the staff members.
- Supervise and guide staff towards maximum performance.
- Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
- Prepare and control the café budget for minimum expenditure and efficiency.
- Setting pricing of the products inline to make optimum business profitability.
- Ensuring administrative and audit processes are followed.
- Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
- Maintain records of financial transactions & ensure there are no discrepancies between stock sold and cash received.
- Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
- Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
- Coordinate with Chef and FOH to ensure they accurately prepare and display promotional products and their pricing.
- Address complaints from in-store and online customers to maintain the café’s reputation and offer them the best solution possible.
- Offer special offers and other facilities such as on-time delivery to the B2B Customers.
- Deliveries are dispatched accurately and within the given timeframe for all online customers.
- Encourage customers to share their feedback on our digital platform, which helps us to improve.
- Analyse sales revenue and make forecasts.
- Ensure the Café fulfils all legal health and safety guidelines.
- Inspect the areas in the café and resolve any issues that might arise.

**Skills and Experience required**:

- A Diploma or Degree qualification is required for this role.
- 2-3 Years of Work experience in a similar role can substitute the qualification.
- Ability to work in a Multicultural Environment.
- Possess motivational and leadership skills.
- Must not take Drugs & able to pass random tests when required.
- Team player and ability to work competently under pressure.
- Must be able to work across any shifts, including evenings, weekends, and public holidays.
- Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
- Able to lift weights to 25kg when required.

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