Service Lead
6 days ago
Lead a dedicated multidisciplinary team supporting people to live well and independently in their community.
- Permanent Full-time role in a Supportive, collaborative team environment
Te Toka Tumai Auckland is seeking an experienced leader to step into the role of Service Lead / Charge Nurse Manager Needs Assessment & Service Coordination (NASC). This is a key operational and clinical leadership role within Adult Community Services, supporting our vision to deliver high-quality, safe and equitable care to our diverse communities, with a strong focus on Māori health gain and whānau-centred care.
**About the role**
As the Service Lead / Charge Nurse Manager for NASC, you will provide strategic, clinical and operational leadership to a large, multidisciplinary service coordination team working across hospital and community settings. You will oversee workforce, service delivery, financial performance, clinical safety, and quality improvement.
This is an exciting opportunity for a leader who is passionate about supporting people to remain independent in their own home, who thrives in a complex and dynamic environment, and who is motivated to enable staff to perform at the top of their scope.
In this role you will:
- Lead a team of 35 FTE delivering needs assessment and service coordination across hospital and community settings.
- Oversee triage, service delivery, quality, clinical governance and operational performance
- Build strong partnerships with primary care, home-care providers and community organisations
- Drive service improvements and ensure whānau-centred, equitable care
This is a full-time, MondayFriday, based primarily at Greenlane Clinical Centre with flexibility across sites.
**About You**:
In this role we are looking for:
- Five years plus years relevant experience, including 2+ years people leadership.
- Experience in the Healthcare sector
- Strong commitment to Te Tiriti o Waitangi and equitable outcomes for Māori
- Excellent communication, coaching and team leadership abilities.
**Desired**:
- Nursing or Allied Health qualification (with APC if applicable)
- NASC or community health experience
- Experience in Budget/operational management
- Postgraduate/Masters study (completed or in progress)
**Working at Health New Zealand**
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.**We welcome
**How to Apply
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