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Applications Support Consultant

2 weeks ago

Auckland City, New Zealand Auckland University of Technology Full time

**Work within a high-performing team at a 5-star university**:

- ** Contribute towards our mission of great graduates**:

- ** Full time, permanent role based in Auckland CBD**

**Te Whiwhinga mahi | The opportunity**

**Nga haepapa matua | Key Responsibilities**

As an Applications Support Consultant you will be responsible for:

- Troubleshooting user issues, doing data fixes and database updates.
- Developing and maintaining reports and ad hoc data queries.
- Creating and updating user documentation and conducting user training.

You will be ensuring that service levels are met and that customer satisfaction is high. You will assess the needs of the University and our stakeholders and communicate effectively with colleagues and customers in a positive and proactive manner. Prior exposure to an educational environment would be ideal but is not essential.

**He kōrero mōu | About you**
- Experience in writing queries in SQL; and ideally with writing reports using SSRS and Power BI.
- An understanding of system administration, including the ability to deploy and configure software packages.
- Ability to communicate technical topics to end users, both verbally and in writing.

Your solid technical skills, customer focus and get-things-done approach will be the keys to your success. If you are enthusiastic and proactive and not afraid of a challenge, then this could be the role for you

**Ngā Huanga | Benefits**
- Professional development
- Generous leave allowances
- Flexible and hybrid working options

**Me pēhea te tuku tono | How to apply**

**Ngā Utu** | Salary**:$91,500 - $111,500 per annum (dependent on experience and qualifications)

**Tohutoro Mahi** | Job Reference**:93385

**Te rā aukati | Closing Date**:September 12th 2025, 11:55pm
- Full-time denotes 37.5 hours per week