Application Support Analyst

6 days ago


Wellington City, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
We have an excellent opportunity for someone keen for the next step in their career, joining a fantastic team of peers with lots of scope to learn and grow You will be part of our extensive Growth Practices business who support each other working collaboratively across multiple locations.
The role
As an Application Support Analyst, you will be responsible for providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintaining and supporting current solutions.

**What you’ll do**:

- Analyse and diagnose complex issues raised by clients and provide effective solutions maintaining the integrity of the system and data
- Provide technical support and consultancy as required
- Problem solve and troubleshoot
- Participate in the development of new features and capabilities of the software
- Maintain and extend support documentation for current and next versions of software

**What you’ll bring**:
About Datacom



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