Analyst Applications Support

Analyst Applications Support

2202161

**INFORMATION TECHNOLOGY SERVICES**
**INFORMATION SYSTEMS GROUP**

The University of Otago is New Zealand's oldest University and is growing its digital capabilities to position for the future. To this end the organisation has modernised its Information Systems department with new roles and a mission to deliver future-focused digital systems that will enable the organisation for the years ahead.

Come and join a great team that helps the future happen.
- Make your mark in this key information systems delivery role.
- Experience in one of the country's most complex IT environments.
- Great people and a collaborative IT culture.
- Awesome employee benefits, WFH and flexi work options.
- Competitive salary and 5 weeks annual leave.

**_The Role/Te Mahi_**

In this role, you will be the front-facing point of contact for customers and end users of information systems. This is a client-facing role with a focus on service delivery where you will both anticipate and be responsive to customers, business processes, operational needs, and issues.

You will support and maintain University’s information systems. These include administrative, operational, teaching and research functions, which means that in this role you will be working across various platforms and technologies.

Specific tasks associated with this position include:

- Assisting with developing and maintaining procedures, IT reference materials (including in-line documentation of code).
- Developing and maintaining knowledge of a suite of platforms and technologies
- Initiating and maintaining vendor relationships.
- Developing and supporting standard reporting delivered via enterprise reporting (e.g., business objects) or ad hoc requests for data and reporting from stakeholders.

**_Skills And Experience/Kā Pūkeka Me Kā Wheako_**
- A tertiary qualification in information technology.
- Proven experience within a general IT function in a medium-sized environment supporting enterprise-wide information systems and technologies.
- A wide knowledge of enterprise information systems.
- Experience with information systems implementation processes and practices.
- Good knowledge of a range of operating systems, their platforms and their network interactions.
- We pride ourselves on working as a team, so great team and interpersonal skills are essential (as well as a good sense of humour).

**_About Our Team/Mō Te Tīma_**

At the University of Otago, you would be joining the team responsible for empowering the future of New Zealand thinkers every day. You will be making learning easier for 21,000 students, setting 5,000+ staff up for success, and enabling the ground-breaking research which kick-starts innovations to benefit generations to come.

If you’ve been looking for a change or that next career step that allows you use your skills to make a real impact, this is truly it. You’ll join a passionate team, just as driven as you are to continuously improve our organisation and the environment for our students and staff. Plus, you will have constant backing if you’re looking to innovate, grow your skills and use them to help us create new and better ways of doing things.

**_Further Details/Pūroko_**

This is a full-time (37.5 hours), permanent position, located in Dunedin.

To find out more please contact Warren Meadowcroft, via the contact details below.

Find out more at this link, about the recent Information Systems Group transformation and upcoming recruitment we have planned.

**_Application/Tono_**

Applications will be reviewed as they are received, and the University reserves the right to close this vacancy at any time.