Business Analyst

Worker Type:

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

Are you passionate about digital transformation and eager to make a significant impact in the financial sector? BNZ's Engineering Domain is looking to redefine our internal developer experiences and are looking for a talented Business Analyst to join our team. This is a unique opportunity to be part of a transformative initiative that will shape the future of banking in New Zealand.  

Mō te Tūranga | About the Role  

As part of BNZ's Engineering team, you will play a crucial role in transforming our internal platforms and products and enhancing customer satisfaction. This role involves developing and implementing modern technology foundations to build market-leading experiences for our internal teams. You will collaborate with various teams and stakeholders, to deliver connected and unified experiences across our platforms and products.  

As a Business Analyst, you will play a crucial role in understanding and analysing business requirements for our pillars. You will work closely with stakeholders to gather and document requirements, identify opportunities for improvement, and ensure that the solutions delivered meet the needs of the business and our customers.   

What are some of the responsibilities of this role?

• Develop and implement modern technology foundations to enhance BNZ's digital capability and colleague effectiveness.  
• Collaborate with various teams and stakeholders to deliver connected and unified experiences across digital and colleague channels.  
• Requirements Gathering: Work with stakeholders and the teams to capture and document business needs and customer journeys for shared understanding. 
• Support the definition, prioritisation, and ongoing measurements of outcomes to ensure initiatives stay on track to deliver measurable value. 
• Ensure the seamless integration of new features and functionalities into existing platforms. 

What will success look like for the candidate in this role?  

• Successful candidates will contribute to building a strong foundation with modern technology.  
• They will help deliver connected, unified experiences that enhance both colleague collaboration and customer satisfaction.  
• Their efforts will result in a seamless and improved experience for both colleagues and customers, enabling simpler internal processes and more consistent interactions across technologies.  

What specific skills and experience would be beneficial for this role?  

This is an opportunity for an experienced Business Analyst with a proven track record supporting IT projects through structured analysis, stakeholder collaboration, and clear documentation. You will also bring experience: 

• Gathering and refining business and technical requirements through workshops and stakeholder discussions.
• Working with developers, testers, platform leads, and internal technology teams to maintain alignment and shared understanding. 
• Solving complex problems, analysing data and systems, and providing actionable insights. 
• Mapping processes, data flows, and system interactions to support solution design. 
• Digital transformation projects and modernising technology stacks.  
• Understanding of agile software development lifecycle and delivery processes.
• Strong interest in user experience and user research.
• Beneficial (but not required) if you have exposure to modern infrastructure technologies like, CI/CD, cloud platforms, Kubernetes, API management and Front-end Design Systems.

What attributes will this person display in order to be successful in this role?   

Excellent communication and collaboration skills to work effectively with cross-functional teams is essential. You will have the ability to work in a fast-paced, dynamic environment and adapt to changing priorities. You will also have a passion for delivering exceptional customer experiences and driving digital innovation. 

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand  

Please note that applications close Tuesday 28 October 2025.

This is an exciting opportunity to join us  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many."

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.