Manager, Operations and Insights

Job Type: Permanent
- Location: Palmerston North, NZ Whanganui, NZ New Plymouth, NZ

**Manager, Operations and Insights**
- **Permanent Fulltime**:

- **Can be based in either Taranaki, Whanganui or Manawatū**

The Manager, Operations and Insights manages regional business operations and processes, leading an

integrated team of experts. They are the critical connection point between the day-to-day operational delivery and our longer term regional and organisational strategic direction.

They support the Director of Education and the wider leadership team to deliver a highly responsive, accessible and integrated local support function for all of our customers - schools, kura, kōhanga reo, early learning providers, ākonga, whānau and educators - leading regional operational planning and reporting as well as analysis of local data.

**About you | Mōhou ake**

**As a Manager within Te Tāhuhu o te Mātauranga | the Ministry of Education you will**:

- Give effect to the Ministry’s purpose and operating model, supporting and enabling Te Mahau.
- Manage and report on delivery against the strategy, workplan and budget to support performance against outcomes.
- Create and maintain a safe, positive and inclusive workplace where people collaborate and are inspired to perform at their best.
- Use data and insights to develop indicators and make evidence-based decisions and to respond effectively to the needs of internal and external customers.
- Plan and manage budgets to support sound financial management and deliver maximum value from resources and investments.

**As the Manager, Operations and Insights you will**:

- Support local teams to inform and shape the design and delivery of new services and operationalise national programmes effectively at a local level to support the sector.
- Act as a critical facilitator between local teams and the Centre and lead the prioritisation and planning for the roll out of new initiatives and services, gathering insights from the implementation and delivery of national programmes at a local level to inform future service design and delivery, practice guidance and continuous improvement within wider Te Mahau and Te Tāhuhu teams.
- Provide day to day business support, administration, coordination and analysis services to the leaders and teams across your region.
- Drive local network planning which requires supporting regions to proactively engage in and inform national planning and design to ensure that these meet the needs of the sector at a local level.

**To be successful in this role you will have the following experience**:

- People and operational leadership experience within a complex environment.
- Experience in leading organisational change that delivers intended outcomes.
- Experience working in an education environment with multiple stakeholders.
- Experience in leading and managing the development, implementation and ongoing monitoring of functional systems, frameworks and processes.

**To be successful in this role you will have the following capabilities and competencies**:

- Proven ability to coach and constructively challenge others to shift mindsets and foster collaborative action.
- Proven ability to use data and insights to identify trends, risks and opportunities, and to inform functional decision making.
- Sound knowledge of government and public sector processes.
- Excellent interpersonal and communication skills.
- A track record of ongoing personal and professional development.
- The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

**About our group and team | Mātau rōpū ake**

Te Mahau
- Te Tai Whenua is the key interface between Te Mahau | Ministry of Education and education providers. It is our role to ensure that sector leaders and the communities in which they operate have access to the expertise, programmes and resources that will allow our children and young people to reach their full potential.
- We give effect to government and ministry policy and support education and community leadership within a self-managing system, to bring about the positive changes required to lift aspiration and raise educational achievement for all.

**Are you ready to make a difference? | Kua rite koe mō tēnei mahi?**

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

**Applications close Midnight - Sunday 29 June 2025**
- We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know._