People Support Administrator

2 weeks ago

Newmarket, New Zealand Bupa Full time

**Have you ever wanted a career with purpose?**

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to supporting the people who make a real difference in enriching the lives of our society’s most vulnerable. In New Zealand, we are making a difference through our 47 care homes and 37 retirement villages. You’ll be part of an inclusive culture where you can make a difference while growing your career. It’s a big call. But imagine the impact you could make.

**About the role**

This is an exciting Fixed Term opportunity within our People team offering hybrid working. The role is primarily responsible for the timely and accurate processing of HRIS system activities including contracting, transfers, onboarding and offboarding processes.

You will be focused on providing an outstanding employee experience as the primary point of contact for HRIS queries through the provision of service desk call support. Service requests may include workday support queries, People team service requests, general HR information and will develop to more generalist advice over time.

**What about you**:

- 3+ years’ experience within an operational HR or administrative function in a corporate setting.
- Experience with Service Now or similar online case management tools.
- Degree qualified in HR, Business, IS or similar.
- Experience in Customer Service or Call Centre roles within HR or administration preferred.
- Excellent communication skills and strong customer service orientation.
- Strong organisation and time management skills.
- Efficient and accurate data entry and validation.
- Good level of knowledge of MS Office.
- Knowledge of human resources organisational policies and practices.
- Ability to work in a team environment.
- Comfortable with ambiguity.

**Extra reasons to belong**
- Hybrid work environment where you can have a work-life balance.
- Parental leave - in addition to the standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
- Refer-a-friend payment of $1,000-2,000.
- 2 days cultural leave and 10 days Covid leave.
- Professional Development - in-house and external training and development.
- Scholarship Programme, and Management Essentials Leadership Programme.
- Accredited employer with Immigration NZ that values its diverse employees.
- Access to EAP counselling services, Take 5 Wellbeing Program, and discounted health insurance.
- Fruit, snacks, tea and coffee.
- Through vision, passion, and sheer hard work, we’re now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisation we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose - helping people live longer, healthier, happier lives and making a better world._

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